Vanessa Holmes-Ray
Citrus Springs
Summary
Dedicated Pharmacy Technician II with a proven track record at Tampa General Hospital Crystal River, skilled in pharmacy record management and critical thinking. Enhanced workflow efficiency by assisting pharmacists and training new team members, ensuring compliance with HIPAA standards while maintaining accurate medication inventories. Certified and committed to delivering exceptional patient care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II
Tampa General Hospital Crystal River
04.2021 - Current
- Answered incoming phone calls and addressed questions from healthcare providers.
- Solved problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
Citrus Discount Pharmacy
09.2020 - 04.2021
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Resolved third-party billing, computer system and customer service issues.
- Utilized pharmacy management software to process prescriptions efficiently.
Administrative Assistant
Clardy Law Firm
08.2019 - 03.2020
Pharmacy Technician
Brashear's Pharmacy
04.2011 - 10.2014
Education
Associate of Arts - Psychology
College of Central Florida
Ocala, FL05-2011
Skills
- Critical Thinking Skills
- Effective Team Collaboration
- HIPAA Compliance
- Pharmacy Record Management
- Pharmaceutical Stock Management
- Strong Analytical Math Skills
- Proficient in Compounding Practices
- Certified Pharmacy Technician
Certification
PTCB 330101051141657
Timeline
Pharmacy Technician II
Tampa General Hospital Crystal River
04.2021 - Current
Pharmacy Technician
Citrus Discount Pharmacy
09.2020 - 04.2021
Administrative Assistant
Clardy Law Firm
08.2019 - 03.2020
Pharmacy Technician
Brashear's Pharmacy
04.2011 - 10.2014
Associate of Arts - Psychology
College of Central Florida
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