Vanessa Hope
Springfield,VA
Summary
Versatile Learning and Development Consultant with 18 years of experience managing learning programs and designing Instructor Led Trainings and virtual Instructor Led Trainings for non-profit and government agencies. Learner-centered designer with expertise in adult learning theories including ADDIE and specializing in experiential learning. Strong team leader that creates a positive and supportive work environment, sets clear expectations, and demonstrates servant leadership.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Organizational Development Specialist II
EnCompass LLC
05.2024 - Current
- Collaborate with clients to improve organizational effectiveness by designing and delivering high quality training courses, customized retreats and on-going leadership consultations.
- Diagnose organizational challenges and skill gaps through customized qualitative and quantitative data analysis
- Design and deliver impactful trainings for USAID using diverse adult learning methodologies. .
- Serve as a trusted advisor to the Project Director and Learning Advisor on course revisions, process improvements,knowledge management,and facilitator/Instruction team training.
- Co-lead the instructional design and delivery of the Practical Skills for Program Officers course, a week-long, in-person, training focused on leadership negotiation, conflict management, facilitation, theory of change, and technical skills for USAID Program Officers.
- Co-lead the instructional design of Government to Government Activity Design, serving as the subject matter expert on the theory of change and activity design for USAID.
- Designed and delivered Managing Conflict 101, 201 and 301 for Global Health Professionals, a virtual course series that shares strategies for managing conflict at the individual, team and organizational level.
- Create presentations, facilitator guides, and participant workbooks to support in-person and virtual training, workshops, retreats, and facilitations
- Lead Organizational Development projects from design to implementation to evaluation, including scope, budget, timeline, and quality assurance for USAID's Bureau of Planning, Learning, and Resources (PLR), Bureau for Global Health, and global Mission
- Design and facilitate customized retreats and trainings on strategic planning and developing theory of change for USAID activities
- Coach leaders and teams to enhance interpersonal relationships and improve collaboration
Senior Consultant
Guidehouse
05.2021 - 05.2024
- Senior Organizational Effectiveness Consultant in the Defense and National Security Segment supporting strategic planning, change management, knowledge management, project management, and organizational restructuring and sustainability for the U.S. State Department.
- Organizational Sustainability Lead for the Public Diplomacy Staffing Initiative (PDSI), a multi-year, global organizational transformation project that aimed to improve Public Diplomacy's (PD) strategic impact through a new organizational structure, new technology systems, and customized professional development and training.
- Designed and implemented the new organizational restructuring efforts of 186 U.S. Missions worldwide, tailoring our approach and plans based on each Mission's needs and preparedness for change.
- Led the design and delivery of the Model an Initiative Training which used experiential learning methods to teach PD Units the new strategic approach for their work.
- Led the design and delivery of the Defining Team Culture Workshop which laid the foundation for the newly reorganized PD sections to work together effectively.
- Led the design and delivery of the Creative Collaboration Training which used mixed methodologies to teach team collaboration skills.
- Facilitated over 100 in-person, virtual, and hybrid trainings across all virtual platforms.
- Developed and managed global peer to peer learning programs including 15 Communities of Practice with over 700 participants and a Peer Mentor Program with 154 participants.
- Led train the trainers for all the PDSI trainings and workshops.
- Coached Senior Executive Leaders through transformational change, improving their capacity to set a vision, strategically plan, improve their team's effectiveness, and retain top talent.
- Provided leadership coaching to various federal, state, and local government executives and managers, resulting in improved organizational effectiveness, achievement of professional and personal goals, and self-awareness
- Developed Guidehouse's leadership coaching capabilities brief and technical approach for leadership development programs
- Received the Defense and Security Recognition Award twice in 2024 for the impact of my work
Director of Community Engagement
The Washington Ballet
01.2019 - 08.2020
- Created and directed the community engagement department's strategic vision, mission, program development, and fiscal management for the leading professional dance company in the nation's capital
- Led a company-wide restructure by adding the organization's new community engagement branch, increasing relevance and sustainability, and improving company culture
- Ensured Diversity, Equity, Inclusion, and Access was a core value and formal strategic goal of the organization
- Provided counsel to Artistic and Executive Directors on the strategic direction and planning for the organization
- Developed and streamlined systems, identified opportunities, and led projects to improve the organization's overall efficiency, including adopting and implementing new technology and software
- Envisioned and produced TWB's 1st and 2nd annual Dance for All, a citywide festival designed to engage and inspire the DC community with free performances, classes, and demonstrations in all eight wards, connecting 10,000 new people with the organization and increasing enrollment in The Washington School of Ballet
- Established strategic partnerships and led collaborations with community stakeholders, including BBAR, DCPS, DC Public Libraries, Children's National Medical Center, Hirshhorn Modern Art Museum, Kennedy Center, USO, US Marines, SITAR Arts Center, National Portrait Gallery, and National Museum of Women in the Arts
- Created and managed TWB's first student matinee program, which provided over 4,000 DC students with free tickets and buses to attend professional ballet performances
- Expanded the Dance DC residency program by doubling school partners and increasing revenue by 25%, making the program profitable for the first time
- Successfully pivoted TWB's education programs to digital platforms (Zoom and Microsoft Teams), retaining all revenue and partnerships during the COVID-19 pandemic
School Programs Manager
Shakespeare Theatre Company
06.2006 - 01.2019
- Led the instructional design and delivery of STC's high-impact learning programs, including Artist in the Classroom, Camp Shakespeare, District Shakespeare, School Shows, Student Matinees, and Text Alive! Impacting 100 schools and over 15,000 students a year in DC, MD, and VA
- Designed and delivered STC's professional development programs for educators supporting arts integration in the curriculum of over 100 teachers annually.
- Designed and delivered the Shakespeare Theatre Company's Acting for Business Professionals Corporate Training program, creating a new revenue stream for the organization.
- Used the Universal Design for Learning Framework for all learning program curricula.
- Hired, trained, and supervised a team of 30 teaching artists annually.
- Developed training curricula, instructor manuals, and learner guides for professional educators.
- Designed and delivered learning program assessments, analyzed the data, made changes accordingly, and secured grant funding
- Master Class Faculty for the Shakespeare Theatre Company's adult learning program.
- Featured in the Washington Post and on NPR for my popular course, Acting for Business Professionals.
- Tripled the revenue for the Artist in the Classroom residency program.
- Planned and executed the marketing strategy and advertising initiatives used to promote all school programs, which resulted in a 20% growth in revenue.
- Designed and managed the District Shakespeare program, coordinating 10,000 DC high school student's attendance at a professional performance annually.
- Served as Camp Shakespeare Director for eight years, increasing enrollment and profits by 30% and completely shifting the marketing, registration, and form collection from print to digital.
Education
Master of Science - Organizational Development & Knowledge Management
George Mason University
Fairfax, VAMaster of Arts -
Purdue University
West Lafayette, INBachelor of Arts -
University of Maryland Baltimore County
Skills
- Learning Program Management
- Instructional design
- Facilitation
- Adult learning theories and methods
- Digital learning platforms
- Organizational Development
- Client Relationship Management
- Servant Leadership
Certification
- Adult Learning Theory, Association for Talent Development
- Certified Knowledge Manager, Knowledge Management Institute
- Certified Change Management Professional
Affiliations
- Association of Talent Development
- Mid-Atlantic Facilitators Network
Timeline
Organizational Development Specialist II
EnCompass LLC
05.2024 - Current
Senior Consultant
Guidehouse
05.2021 - 05.2024
Director of Community Engagement
The Washington Ballet
01.2019 - 08.2020
School Programs Manager
Shakespeare Theatre Company
06.2006 - 01.2019
Master of Science - Organizational Development & Knowledge Management
George Mason University
Master of Arts -
Purdue University
Bachelor of Arts -
University of Maryland Baltimore County
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