VANESSA HUEZO
Las Vegas,USA
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
8
8
years of professional experience
Work History
Box Office Agent
MSG The Sphere
03.2025 - Current
- Processed ticket sales efficiently using point-of-sale systems.
- Assisted customers with inquiries, fostering positive interactions and enhancing service experience.
- Streamlined ticket purchasing process for patrons through effective communication of showtimes, pricing options, and seating availability.
- Provided exceptional customer service during high-traffic periods such as opening weekends or holiday seasons while remaining calm under pressure.
Box Office Ticket Agent
V Theater Group LLC
10.2023 - 03.2025
- Demonstrated proficiency in utilizing ticketing software for booking theater show reservations.
- Manage Time Share clients and book their upcoming shows.
- Resolved customer issues promptly, contributing to increased satisfaction and loyalty.
- Assisted customers with inquiries, providing exceptional service to enhance overall experience.
Front Office Administrator
Siekerka Chiropractic
03.2022 - 06.2022
- Performed general administrative tasks such as data entry, filing documents and preparing reports.
- Assisted in the daily operations of a busy front office, including scheduling appointments and managing incoming calls.
- Created invoices for clients, tracked payments and reconciled accounts receivable on a weekly basis.
- Answered phone calls and managed inquiries from customers and vendors.
Receptionist Administrator
Cumming Chevrolet
02.2020 - 04.2021
- Managed the reception area by answering incoming calls, responding to inquiries, and directing calls to appropriate personnel.
- Provided excellent customer service to both internal and external customers via telephone or email communication.
- Developed effective relationships with vendors to ensure timely delivery of goods and services at competitive prices.
- Greeted and welcomed clients, customers, and visitors in a professional manner.
BDC Service Representative
Toyota of San Diego
09.2017 - 11.2019
- Maintained an organized filing system for all customer related documents including invoices and repair orders.
- Participated in team meetings to discuss strategies for increasing overall efficiency within the BDC Service Department.
- Performed outbound calls in order to generate leads and follow up on existing customers.
- Established long-term customer loyalty by providing excellent customer service and support.
Education
High School Diploma -
Junipero Serra High School
San Diego, CA06.1996
Skills
- Bilingual
- EMR Trained
- Computer Literate
- Microsoft word/Excel
- Switchboard knowledgeable
- Data entry
- People skills
- Cash handling expertise
- Customer service
- Teamwork
- Multitasking Abilities
- Call answering and routing
Timeline
Box Office Agent
MSG The Sphere
03.2025 - Current
Box Office Ticket Agent
V Theater Group LLC
10.2023 - 03.2025
Front Office Administrator
Siekerka Chiropractic
03.2022 - 06.2022
Receptionist Administrator
Cumming Chevrolet
02.2020 - 04.2021
BDC Service Representative
Toyota of San Diego
09.2017 - 11.2019
High School Diploma -
Junipero Serra High School
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