Results-driven professional committed to meeting deadlines and enhancing operational efficiency. Proven reliability in both independent and collaborative settings, fostering accountability and trust. Skilled in Microsoft Office, ERP systems, and various applications, contributing to streamlined processes and sustained organizational growth.
Work History
Warehouse Operations Manager
3 Years 5 Months
INTELITEK | 05.2023 - Current
Manage all warehouse and inventory operations, ensuring accuracy, efficiency, and on-time fulfillment.
Actively track and manage purchase orders to ensure on-time delivery and prevent delays.
Oversee all shipping and receiving activities, including documentation and inventory updates.
Pack, process, and ship all customer orders and service-related shipments with a high level of accuracy.
Lead annual physical inventory counts and reconcile discrepancies within the ERP system.
Maintain accurate inventory records within the ERP system, tracking all inventory transactions.
Track and trace purchase orders to ensure timely delivery and accurate inventory levels.
Coordinate production lead times in partnership with sales and production teams to meet customer delivery requirements.
Generate, review, and publish sales orders and inventory requirements to support production planning.
Build and stage work order kits to support production assemblies and manufacturing schedules.
Collaborate with technical service teams to coordinate required content or software for sales orders.
Demonstrate strong organizational skills while managing multiple priorities and projects simultaneously.
Effectively prioritize tasks to meet deadlines in a fast-paced environment.
Maintain exceptional attention to detail to ensure data accuracy and operational reliability.
Facilitated purchasing activities by placing orders and following up with suppliers.
Planned and executed warehouse layout redesign to enhance operational workflow. a new warehouse layout to facilitate a smooth warehouse move and improve operational efficiency.
Operated forklift to transport materials within warehouse safely. and schedule required maintenance as needed.
Managed the entry and investigation of customer issues, coordinating resolutions for the service department.
Communicate with finance department to resolve cost variances related to purchasing and receiving.
Build tracking spreadsheets and lead weekly review meetings to align teams on current sales orders and production requirements.
Warehouse Operations
1 Year 3 Months
INTELITEK | 02.2022 - 05.2023
Picked and packed customer orders with a strong focus on accuracy, efficiency, and proper product handling.
Built and palletized shipments for safe, organized storage and transportation.
Received and inspected incoming shipments, verifying quantities and condition against purchase orders and shipping documentation.
Utilized computer-based inventory systems to track stock levels, update inventory locations, and generate shipping documentation.
Maintained accurate inventory records by properly labeling, organizing, and storing materials in designated locations.
Investigated and resolved inventory discrepancies to maintain accurate stock levels and minimize operational disruptions.
Performed quality control checks on incoming and outgoing products to ensure accuracy and compliance with customer specifications.
Used hand tools and machinery for light assembly, product builds, and job-specific tasks according to established instructions.
Coordinated with cross-functional teams to improve inbound and outbound shipment processes and maintain efficient warehouse workflow.
Investigated customer issues involving damaged or missing products and coordinated timely resolutions.
Operated forklifts, pallet jacks, and hand trucks to safely move materials, products, and equipment throughout the warehouse.
Maintained detailed records of damaged and defective products to support supplier returns and replacement processes.
Demonstrated flexibility by adapting to changing priorities, urgent requests, and fluctuating workload demands.
Production Manager
2 Years
American Textile Mills [Formerly Known as EBCO] | 01.2020 - 01.2022
Developed and maintained production schedules to align customer demand, material availability, and production capacity.
Managed master scheduling and production priorities to maintain efficient workflow and meet customer requirements.
Coordinated with Sales to align customer orders, lead times, and production schedules.
Managed inventory using a server-based inventory system to maintain accurate stock levels and ensure material availability.
Planned and coordinated materials and supplies to support production requirements and minimize workflow disruptions.
Managed team members and coordinated daily priorities to maintain productivity, workflow, and production efficiency.
Pulled and staged materials and supplies for production based on scheduled requirements.
Collected, organized, and maintained production and inventory data to support planning and operational decisions.
Conducted quality control inspections to ensure products met established quality and customer standards.
Coordinated LTL freight by obtaining quotes, booking shipments, and scheduling pickups.
Managed UPS WorldShip for package processing and shipment coordination.
Operated forklifts and warehouse equipment to safely move materials, freight, and finished products.
Team Member Dunkin
1 Year 9 Months
Donuts | 10.2014 - 07.2016
Crew Trainer
2 Years 9 Months
McDonald's | 01.2012 - 10.2014
Production Worker
EBCO | 2018 - 2020
Operated production and packaging machinery to efficiently package finished products according to established specifications.
Built and prepared pallets of finished products for storage and shipment, ensuring proper organization and secure placement.
Inspected products and packaging for accuracy, quality, and consistency, demonstrating strong attention to detail.
Monitored equipment and production output to maintain consistent quality and minimize production disruptions.
Prepared materials and packaging supplies to support continuous production and meet daily production requirements.
Safely handled and lifted heavy materials and finished products throughout the production process.
Followed established production procedures, safety guidelines, and quality standards.
Maintained a clean, organized, and safe production environment while working independently and as part of a team.
Education
Upper Secondary Education - Project Management
Southern New Hampshire University | Hooksett, NH | 01-2015
High school diploma or GED - Project Management
Southern New Hampshire University | Derry, NH
Skills
Warehouse Management
Inventory Management
ERP Systems
Order Tracking & Excel Reporting
Inventory Control
Operational Efficiency
Process Improvement
Order Fulfillment
Shipping & Receiving
Cross-Functional Coordination
Problem-Solving
Certification
Forklift Certification / Hoisting License
Timeline
Warehouse Operations Manager
INTELITEK
05.2023 - CurrentRead More
Warehouse Operations
INTELITEK
02.2022 - 05.2023Read More
Production Manager
American Textile Mills [Formerly Known as EBCO]
01.2020 - 01.2022Read More
Team Member Dunkin
Donuts
10.2014 - 07.2016Read More
Crew Trainer
McDonald's
01.2012 - 10.2014Read More
Production Worker
EBCO
2018 - 2020Read More
Southern New Hampshire University
Upper Secondary Education from Project Management
Read More
Southern New Hampshire University
High school diploma or GED from Project Management