Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Vanessa Hutchins

Marion,IN

Summary

Achieved high levels of customer satisfaction by delivering exceptional service. Resolved customer issues through innovative solutions that addressed specific needs. Leveraged customer service best practices to enhance overall support effectiveness.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Overnight Associate

Circle K
09.2025 - 01.2026

Prepared and baked products while maintaining quality control and food safety standards

Managed cash handling, balanced registers, and processed high-volume transactions accurately

Operated point-of-sale system independently during shifts

Maintained store cleanliness and organization to meet operational standards

Handled daily administrative paperwork and documentation

Answered customer calls and resolved inquiries professionally

Trained and onboarded 4 new employees on store procedures and customer service standards

De-escalated difficult customer situations while maintaining professionalism and company policy

Managed multiple responsibilities simultaneously in a fast-paced environment

Life and Health Insurance Agent

American Income Life Insurance Company
06.2023 - 01.2024
  • Maximized sales by utilizing strong communication abilities and delivering unparalleled customer service.
  • Provided guidance to clients regarding various health insurance options available.
  • Developed and maintained client relationships to ensure service satisfaction.
  • Handled online tickets to insure the paperwork was done.

Licensed Life Insurance Agent

Primerica Financial Services
06.2022 - 05.2023
  • Exemplified excellent customer support skills through timely resolution of inquiries and issues.
  • Researched market for customer identification and devised relevant marketing strategies.
  • Offered comprehensive product information to clients considering their individual situation.

Food Department Manager

Walmart
03.2020 - 01.2021
  • Successfully managed department workforce of 10 to ensure efficient accomplishment of tasks according to set timelines.
  • Identified potential areas for betterment in operations, budgeting, and staffing through weekly report analysis.
  • Updated inventory records regularly to streamline ordering and stocking processes.
  • Processed ticket orders for customers.

Photographer

Bell Photography
07.2019 - 03.2020
  • Configured lighting equipment and adjusted camera settings to achieve desired images.
  • Adept at enhancing photos through the use of Adobe Photoshop and other software applications.
  • Listened attentively to clients' specifications and desires for a successful photo session.

Label Manager

A.C.Moore
02.2019 - 07.2019
  • Compiled weekly sales reports for internal staff and external partners.
  • Troubleshoot issues and develop effective solutions.

Education

Project Management - Online

Coursera
01.2025

International Studies - Art

Brigham Young University
Rexburg, ID
06.2018

College Degree - Dental Hygiene

Concord
Aurora, CO
06.2016

Skills

  • Policy analysis
  • Data Entry
  • Problem-solving abilities
  • Time Management
  • Customer Engagement
  • Customer follow-up
  • Teamwork and Collaboration
  • Excellent Communication
  • Decision-Making
  • Self Motivation
  • File Management

Certification

  • Licensed Life and Health Insurance, Aug 2022
  • Project Management: Google, Coursera, Feb 2024 - Mar 2025

Timeline

Overnight Associate

Circle K
09.2025 - 01.2026

Life and Health Insurance Agent

American Income Life Insurance Company
06.2023 - 01.2024

Licensed Life Insurance Agent

Primerica Financial Services
06.2022 - 05.2023

Food Department Manager

Walmart
03.2020 - 01.2021

Photographer

Bell Photography
07.2019 - 03.2020

Label Manager

A.C.Moore
02.2019 - 07.2019

Project Management - Online

Coursera

International Studies - Art

Brigham Young University

College Degree - Dental Hygiene

Concord
Vanessa Hutchins