Vanessa Hyde
Parker,CO
Summary
Project management professional with 4 Years Salesforce, SaaS and eCommerce experience on both the client success and back end implementation of new software products in a highly regulated, fast paced tech start up. Possesses a deep understanding of various software development methodologies, including Agile, Scrum, and Kanban and experience as a Jira Scrum Master. 10 Years client services experience and holder of a Bachelor's Degree in Interactive Media with an emphasis in Software Product Management.
Overview
8
8
years of professional experience
Work History
IT & Creative Project Manager
EFuneral Partner
03.2022 - Current
- Leads initiatives focused on enhancing multiple project management processes, implementing best practices, and leveraging tools to optimize efficiency and productivity.
- Manages projects in Jira using Scrum, Kanban and Agile methodologies.
- Obtains business requirements for user stories and prioritizes based on annual and quarterly company goals.
- Conducts cross collaboration between marketing, UX and development.
Partner Success Manager
EFuneral Partner
03.2020 - 03.2022
- Onboarded partners with eCommerce storefronts using extensive documentation, communication and expert design consultations
- Managed over 200 partner accounts in highly regulated industry, ensuring compliant and professional eCommerce products
- Consistently maintained communication with partners and clients ensuring complaints, questions and positive relationship building are handled in professional and meaningful manner
Technical Supervisor Medical Imaging
The Iowa Clinic
06.2019 - 01.2020
- Managed 35 direct reports over 3 departments to ensure safe and compliant patient care
- Oversaw scheduling, timecards and payroll for staff
- Collaborated with management to develop strategic plans for medical technology upgrades, infrastructure improvements, and budget allocation.
- Developed strong relationships with vendors and suppliers, negotiating favorable contracts that resulted in cost savings for healthcare organization.
Traveling Diagnostic Medical Sonographer
LRS/Primetime Healthcare
01.2016 - 02.2020
- Performed broad spectrum of diagnostic medical imaging including vascular studies, high risk OB, general abdomen, gynecologic, breast imaging, small parts and procedures.
- Enhanced patient comfort by ensuring thorough explanation of sonographic procedures before beginning examinations.
- Improved diagnostic accuracy by maintaining up-to-date knowledge on innovative ultrasound techniques and technologies.
- Collaborated with radiologists to provide accurate and timely diagnostic information for various medical conditions.
Education
Bachelor of Arts - Interactive Media/Management Information Systems
Simpson College
Des Moines, IA04.2021
Associate of Science - Diagnostic Medical Sonography
Mercy College Of Health Sciences
Des Moines, IA2014
Skills
- Project Management
- HTML/CSS
- Salesforce
- Marketing
- UX/UI
- Jira
- Kanban & Agile Methodologies
- Scrum
- Microsoft Office
- SaaS
- ECommerce
- SDLC
Relevant Volunteer Experience
- PMI Mile Hi Chapter Board Director
- PMI Symposium Speaker Team Lead
Timeline
IT & Creative Project Manager
EFuneral Partner
03.2022 - Current
Partner Success Manager
EFuneral Partner
03.2020 - 03.2022
Technical Supervisor Medical Imaging
The Iowa Clinic
06.2019 - 01.2020
Traveling Diagnostic Medical Sonographer
LRS/Primetime Healthcare
01.2016 - 02.2020
Bachelor of Arts - Interactive Media/Management Information Systems
Simpson College
Associate of Science - Diagnostic Medical Sonography
Mercy College Of Health Sciences
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