Vanessa Hyde
Parker,CO
Summary
Project management professional with 4 Years Salesforce, SaaS and eCommerce experience on both the client success and back end implementation of new software products in a highly regulated, fast paced tech start up. Possesses a deep understanding of various software development methodologies, including Agile, Scrum, and Kanban and experience as a Jira Scrum Master. 10 Years client services experience and holder of a Bachelor's Degree in Interactive Media with an emphasis in Software Product Management.
Overview
8
8
years of professional experience
Work History
IT & Creative Project Manager
EFuneral Partner
Remote- Des Moines, IA
03.2022 - Current
- Leads initiatives focused on enhancing multiple project management processes, implementing best practices, and leveraging tools to optimize efficiency and productivity.
- Manages projects in Jira using Scrum, Kanban and Agile methodologies.
- Obtains business requirements for user stories and prioritizes based on annual and quarterly company goals.
- Conducts cross collaboration between marketing, UX and development.
Partner Success Manager
EFuneral Partner
Remote- Des Moines, IA
03.2020 - 03.2022
- Onboarded partners with eCommerce storefronts using extensive documentation, communication and expert design consultations
- Managed over 200 partner accounts in highly regulated industry, ensuring compliant and professional eCommerce products
- Consistently maintained communication with partners and clients ensuring complaints, questions and positive relationship building are handled in professional and meaningful manner
Technical Supervisor Medical Imaging
The Iowa Clinic
Des Moines
06.2019 - 01.2020
- Managed 35 direct reports over 3 departments to ensure safe and compliant patient care
- Oversaw scheduling, timecards and payroll for staff
- Collaborated with management to develop strategic plans for medical technology upgrades, infrastructure improvements, and budget allocation.
- Developed strong relationships with vendors and suppliers, negotiating favorable contracts that resulted in cost savings for healthcare organization.
Traveling Diagnostic Medical Sonographer
LRS/Primetime Healthcare
United States
01.2016 - 02.2020
- Performed broad spectrum of diagnostic medical imaging including vascular studies, high risk OB, general abdomen, gynecologic, breast imaging, small parts and procedures.
- Enhanced patient comfort by ensuring thorough explanation of sonographic procedures before beginning examinations.
- Improved diagnostic accuracy by maintaining up-to-date knowledge on innovative ultrasound techniques and technologies.
- Collaborated with radiologists to provide accurate and timely diagnostic information for various medical conditions.
Education
Bachelor of Arts - Interactive Media/Management Information Systems
Simpson College
Des Moines, IA04.2021
Associate of Science - Diagnostic Medical Sonography
Mercy College Of Health Sciences
Des Moines, IA2014
Skills
- Project Management
- HTML/CSS
- Salesforce
- Marketing
- UX/UI
- Jira
- Kanban & Agile Methodologies
- Scrum
- Microsoft Office
- SaaS
- ECommerce
- SDLC
Relevant Volunteer Experience
- PMI Mile Hi Chapter Board Director
- PMI Symposium Speaker Team Lead
Timeline
IT & Creative Project Manager
EFuneral Partner
03.2022 - Current
Partner Success Manager
EFuneral Partner
03.2020 - 03.2022
Technical Supervisor Medical Imaging
The Iowa Clinic
06.2019 - 01.2020
Traveling Diagnostic Medical Sonographer
LRS/Primetime Healthcare
01.2016 - 02.2020
Bachelor of Arts - Interactive Media/Management Information Systems
Simpson College
Associate of Science - Diagnostic Medical Sonography
Mercy College Of Health Sciences