Vanessa Jackson
Shakopee,Minnesota
Summary
Hardworking Warehouse Supervisor with exceptional material handling knowledge and warehouse management expertise. Brings 2 years of demonstrated success in OSHA compliance, warehouse team leadership and inventory management. Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.
Overview
8
8
years of professional experience
Work History
Warehouse Supervisor
AmerisourceBergen
08.2022 - Current
- Directs workflow, motivates, trains, and monitors performance of 16 warehouse associates
- Monitors work processes and makes suggestions for modifications to increase and improve productivity, efficiency, and accuracy for improving costs; implements changes as directed or needed
- Supports compliance with all appropriate policies, procedures, safety rules and DEA regulations
- Primary role for Supervisor - Warehouse is hiring, termination, direction, payroll, and performance of associates
- Oversees quality of packing, protecting breakable items to ensure merchandise received by customers arrives in an satisfactory manner
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Maintained high levels of accuracy in daily operations.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Promoted diligence and culture of safety for drivers and warehouse operations.
Warehouse Lead
AmerisourceBergen
01.2021 - 08.2022
- Responsible for managing day to day operation on APS (Automatic Picking System)
- Monitor and help train employees in APS
- Oversee Cage, Vault, and Cooler
- Problem Solved for mechanical errors on APS
- Ensure that all routes are out in time for departure
- Responsible for sending out reports to departments
- Involvement within AmerisourceBergen: Activities Committee, Safety Committee
Internship: Data Analytics
Avanade
12.2019 - 06.2020
- Providing expertise in data storage structures, data mining, and data cleansing
- Optimized data access and storage to improve performance of analytics systems.
- Analyzing sales figures, market research, logistics, or transport data
- Creating and following processes to keep data confidential
- Utilized MS SQL, data warehouse programs, and other dashboard/visualization toolsets for data intelligence and analysis
- Implemented business intelligence solutions to increase operational efficiency.
- Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Created dashboards to monitor and track key performance indicators.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Department Manager
McDonald’s
06.2015 - 03.2021
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Communicated with managers of other departments to maintain transparency.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Created financial dashboards to provide insights into key performance indicators.
Education
Bachelor of Arts - Marketing, Business Management, International Business
Augsburg University
Minneapolis, MN05.2022
Skills
- Expert in Microsoft Office Suite, Microsoft PowerPoint, Microsoft Word, Microsoft Excel (macros)
- Certified in Google analytics
- Conflict Resolution
- Decision Making
- Communication
- Time-Management
- Employee Motivation
- Performance Improvement
- Staff Management
- Key Performance Indicators (KPIs)
- ERP and SAP
- OSHA Regulations
- SQL
- Administration and Management
- SWOT Analysis
- Data and Analytics
Timeline
Warehouse Supervisor
AmerisourceBergen
08.2022 - Current
Warehouse Lead
AmerisourceBergen
01.2021 - 08.2022
Internship: Data Analytics
Avanade
12.2019 - 06.2020
Department Manager
McDonald’s
06.2015 - 03.2021
Bachelor of Arts - Marketing, Business Management, International Business
Augsburg University
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