Vanessa Jackson
Milwaukee
Summary
Results-driven critical care technician with extensive experience in delivering high-quality patient care in ICU environments. Proven ability to enhance patient outcomes through a strong commitment to safety and effective teamwork. Seeking to leverage skills as a certified nursing assistant to support healthcare initiatives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (PCT)
Ascension Intensive care Unit (ICU)
Franklin
01.2024 - Current
- Stock unit efficiently with necessary medical supplies.
- Document all care, and treatment provided to patients, I.E Height, weight, point of care testing via computerized documentation.
- Process written medical staff orders in accordance with established policy and procedure.
- Labels blood tubes/ lab specimens correctly, communications STAT or urgent orders to the care provider.
- Performs other functions as delegated by assigned nurse/charge nurse to include venipuncture, IV insertion.
- In accordance with established standards include 12 lead EKG, vital signs, wound care, skin care, oral care, and trach care.
- Assist patients with mobility, transfers, and ambulation exercises.
- Assist physicians/ RN performing CPR (chest compressions and A line insertions procedures.
Medical Assistant / Urgent Care Technician
ProHealth Medical Group
New Berlin
06.2020 - Current
- Processing the collection and handling of tests in accordance to lab standards.
- Performing duties as assigned, by order of priority.
- Dressing wounds, applying bandages, and performing other minor procedures that do not require a physician’s care.
- Performing diagnostic tests such as blood tests and urinalysis, taking cultures of wounds, and collecting cultures from various sites.
- Providing first aid care to patients who are injured or have minor illnesses.
- Assisting with the educating of patients' relatives regarding the required care.
- Collecting phlebotomy and other diagnostic samples, Inserting IVs.
- Monitor vital signs (temperature, pulse etc.) or EKG signals and patient condition.
- Assist in keeping the patient environment, patient equipment and patient care areas/units clean, safe and orderly.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Successful experience in handling a wide range of crisis response and emergency medical situations, cardiac arrest, mental illness, and many other conditions.
Certified Nursing Assistant
Wisconsin’s Veterans Home
Union Grove
05.2024 - 07.2025
- Work alongside RN’s to address immediate needs of veterans.
- Assisted 15+ veterans each shift with ADL’s, ensuring on-time schedules for meals and activities were met.
- Established rapport with team members, veterans, and families to maintain care continuity.
- Maintained dignity/privacy when assisting with bathing/dressing.
- Assist with bowel and bladder training.
- Assists in providing ostomy care for established and uncomplicated ostomies.
- Measures and records all intake and output (Excluding IV and tube feeding totals).
- Turns patients as required using all types of supporting and comfort devices.
- Provides comfort to all veterans by utilizing resources and materials; transporting veterans; answering call lights and requests; and reporting observations of the vets to the nursing supervisor.
Lead in Environmental Services
Froedtert Hospital
Milwaukee
04.2022 - 04.2024
- Maintaining housekeeping records/service levels.
- Assigning tasks, fulfilling special requests, and coordinating with various departments.
- Helping organizations address environmental concerns they have relating to their operations.
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
- Adapts to multiple ongoing priorities with minimal supervision including but not limited to organizing workflows and actively participating in problem solving.
- Demonstrate efficient and safe use of housekeeping equipment and chemicals.
- Delegates and directs workload/periodic assignments and monitors employee's progress to ensure timely completion; ensures effective employee use of time and other resources.
Certified Nursing Assistant (clinical)
Milwaukee Catholic Home
Milwaukee
11.2023 - 12.2023
- Delivered nursing support to aid residents with activities of daily living (ADLS), including bathing, eating, personal hygiene.
- Provided patient-centered care to residents over the course of a six-week training program, which included interfacing with registered nurses, patients, and families to deliver healthcare services with compassion and respect.
- Maintained accurate and up-to-date patient records, including vital signs, intake and output levels, and medical procedures, resulting in improved communication and coordination of care among healthcare providers.
- Assessed and recorded patient vital signs/ input/output measurements and other relevant data.
- Assisted with patient mobility, transfers, and ambulation exercises.
Medical Assistant
Prospect Medical Commons
Milwaukee
11.2019 - 12.2020
- Roomed patients, reviewed medical history, and obtained vitals for daily visits.
- Scheduled appointments, performed POC clinical duties, ordered labs, immunizations and X-Rays.
- Transferred requests for medication, leaves, treatments or referrals approved by MD.
- Distributed literature as needed for patient education as requested by MD.
- Assisted the physician with procedures including, but not limited to the following: Colposcopy, IUD removal/insertion, pap smears, mole removals.
Sterile Processing Technician
Aurora Health Care / St. Luke’s Hospital
Milwaukee
08.2017 - 09.2019
- Thoroughly sterilized instruments and equipment, also ensuring reusable items were up to code.
- Inspected equipment for proper functioning and quality control.
- Issued bio-indicator tests on the steam sterilizers, Sterrad Unit and Steris One.
- Inventoried and restocked medical/surgical supplies along with distributing to appropriate areas.
Education
Associate Degree - Medical Administrative Assistance
Bryant And Stratton College
Milwaukee, WI05.2013
Diploma - Medical Assistant
Kaplan College
Milwaukee, WI01.2011
CPR/BLS, CBRF Certifications -
American Heart Association
Milwaukee, WISkills
- Patient documentation
- Vital sign monitoring
- Venipuncture techniques
- Wound care management
- CPR assistance
- Infection control
- Emergency response
- Responding to emergencies
- Time management
- Communication skills
- Critical thinking
- Pediatric care
Certification
- Basic life support (BLS) - American Heart Association, Exp. February 2026
- Certified Nursing Assistant -Milwaukee Area Technical college Exp. December 2025
- Certified Residential Facility (CBRF) Wisconsin Department of Health Services
Timeline
Certified Nursing Assistant
Wisconsin’s Veterans Home
05.2024 - 07.2025
Certified Nursing Assistant (PCT)
Ascension Intensive care Unit (ICU)
01.2024 - Current
Certified Nursing Assistant (clinical)
Milwaukee Catholic Home
11.2023 - 12.2023
Lead in Environmental Services
Froedtert Hospital
04.2022 - 04.2024
Medical Assistant / Urgent Care Technician
ProHealth Medical Group
06.2020 - Current
Medical Assistant
Prospect Medical Commons
11.2019 - 12.2020
Sterile Processing Technician
Aurora Health Care / St. Luke’s Hospital
08.2017 - 09.2019
Associate Degree - Medical Administrative Assistance
Bryant And Stratton College
Diploma - Medical Assistant
Kaplan College
CPR/BLS, CBRF Certifications -
American Heart Association