Hi, I’m
Vanessa Jacquez
Jal,New Mexico
Summary
Dynamic Sales Lead Keyholder at Dollar General with strong leadership and team management skills. Enhanced customer satisfaction through effective resolution of inquiries and complaints. Proficient in inventory management and product ordering, ensuring optimal stock levels. Committed to training staff, fostering a knowledgeable team that drives sales and improves store operations.
Upbeat and charismatic with talent for effective communication and relationship-building. Possesses solid understanding of sales strategies and customer service excellence, coupled with strong organizational and time management skills.
Overview
3
years of professional experience
Work History
Dollar General
Sales Lead Keyholder
03.2023 - Current
Job overview
- Supervised daily store operations and ensured adherence to company policies.
- Trained and mentored new staff on customer service protocols and product knowledge.
- Managed inventory levels, restocked shelves, and organized merchandise displays.
- Monitored stock levels and coordinated with suppliers to ensure product availability.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Improved customer service by projecting friendly and knowledgeable attitude.
Education
Penn Foster Career SchoolScranton, PA
High School Diploma
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
- Sales proficiency
- Daily reporting
- Product ordering
- Bank deposits
- Schematics
- Data entry
Timeline
Sales Lead Keyholder
Dollar General
03.2023 - Current
Penn Foster Career School
High School Diploma