Highly skilled and hard-working financial services professional with extensive experience and expertise in quality control, risk assessment, underwriting management, data accuracy and security. Possesses a deep understanding of credit analysis, loan origination, and closing. Offers great time management and task prioritization skills. Focused on mitigating company risks while meeting profit goals by making strategic decisions based on sound criteria as a skilled underwriter. Successful in leading underwriting teams and training junior staff to handle the high workload with impeccable accuracy. Proven expertise in identifying unacceptable risks and preventing fraud.
Skills
Analytical and Critical Thinker
Commercial Underwriting
Complex Problem Solving
Data Privacy
Desktop Underwriter
Fair Lending Regulations
FHA CHUMS
Federal Statutes
Fannie Mae Guidelines
Fraud Prevention and Detection
Freddie Mac Guidelines
Government Lending
Jumbo and Super Jumbo Loans
Loan Modification and Restructuring
Loan Product Advisor
Microsoft Office
Work History
Mortgage Loan Underwriter
Century Communities
Remote
09.2020 - 01.2023
Monitored pipelines to track and log loan status
Worked with processing team members to communicate errors and obtain missing information for current applications
Expert Encompass User
Approved or denied loans based on established criteria and underwriting guidelines
Maintained mortgage program compliance with federal agencies such as VA, HUD, and FNMA
Verified integrity of applicants' information to minimize fraud
Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records, and current financial status
Evaluated loan applications, determined creditworthiness, assessed risk, and established loan conditions.
Underwriting Standards Manager
Fannie Mae
Atlanta, GA
03.2010 - 12.2017
Managed a team of underwriters engaged in activities related to reviewing loans sold to the Agency for quality assurance, misrepresentation, and risk
Represented the unit as an expert or resource to cross-functional projects or coordinating teams
Kept up to date on compliance trends and rulings using meticulous research and study
Liaised with clients to identify and target inefficiencies in areas of risks and business controls, process gaps, and workflow discrepancies
Performed regular compliance reviews and audits, identifying non-compliance issues
Motivated and developed employees by creating incentives to encourage employees to excel and maintain low defect rates
Monitored portfolio performance and provided clients with periodic updates on loan progress
Partnered with auditors to track errors and add contributions to maintain accuracy
Researched and updated industry knowledge on changing legislation and regulations
Created, developed, and implemented underwriting procedures and strategies to accurately and efficiently review closed loan applications.
Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals
Skilled at working independently and collaboratively in a team environment
Self-motivated, with a strong sense of personal responsibility
Proven ability to learn quickly and adapt to new situations
Demonstrated respect, friendliness, and willingness to help wherever needed
Excellent communication skills, both verbal and written
Passionate about learning and committed to continual improvement
Proved successful working within tight deadlines and a fast-paced environment
Director of Quality Control
Freddie Mac
Atlanta, GA And McLean, VA
01.2006 - 03.2010
Maximized seller quality performance through the management of a regional quality control unit
Analyzed the underwriting, risk management strategies, and quality control risks of corporate customers which increased their acceptable quality rate and improved customer satisfaction
Evaluated and redesigned quality control and risk management practices
Scheduled and chaired quality review meetings to discuss effectiveness of performance, mitigating risk, and quality control programs and recommended alternative control approaches as appropriate
Planned, scheduled, and coordinated customer site visits to review underwriting operations
Rendered final quality control decisions and determined whether customer remedy requests, appeals, indemnification, and loan exceptions were contract compliant.
Academic Success Coach
Part-Time Self-Employed
Georgia, Maryland, North Carolina, Virginia
01.2006 - 08.2020
Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities
Used flashcards and other techniques to test and improve memory through practiced information retrieval
Collaborated with parents to develop appropriate tutoring lessons
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills
Taught students remotely using online video chat platforms and other delivery channels during COVID Shut-Down
Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help
Supported students in the development of critical thinking skills and perseverance to persist with challenging tasks
Conducted review sessions to help students prepare for tests.