Vanessa Johnson
Tyler,TX
Summary
Proven leader and effective decision-maker with a track record of enhancing customer satisfaction and streamlining operations at Dollar General Store. Skilled in team leadership and organizational abilities, demonstrated through successful inventory management and sales increase strategies. Excels in customer service and money handling, ensuring operational excellence and financial accuracy.
Overview
9
9
years of professional experience
Work History
Assistant Manager, Inventory
Dollar General Store
10.2019 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased sales through effective merchandising strategies and targeted promotions.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sandwich Artist, Food Service
Subway, Chester's Chicken
06.2016 - 02.2018
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
Education
High School Diploma -
Parkland High School
El Paso, TX05-2005
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Organizational skills
- Multitasking Abilities
Timeline
Assistant Manager, Inventory
Dollar General Store
10.2019 - Current
Sandwich Artist, Food Service
Subway, Chester's Chicken
06.2016 - 02.2018
High School Diploma -
Parkland High School
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