Vanessa Jones
Clearwater,FL
Summary
Perceptive educator with solid record of accomplishment in attaining and surpassing targets during 6-year career. Stay on top of trends in education to maintain modern, efficient systems meeting needs of diverse students. Solid relationship-builder with decisive approach to solving operational problems. Goal-oriented Registration Administrator dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.
Overview
3
3
years of professional experience
Work History
Claims Representative
Elevance Health
Tampa, FL
11.2021 - Current
- Conducted research into medical terminology related to healthcare claims processing activities.
- Collaborated with other departments to resolve billing disputes or address customer concerns quickly.
- Provided clear explanations of benefits, eligibility requirements, and applicable laws when communicating with customers.
- Educated customers on their rights under state and federal regulations governing insurance policies.
- Filed appeals on behalf of customers when necessary after denial of a claim due to insufficient evidence.
- Adhered to strict guidelines pertaining to confidentiality while handling sensitive personal information.
Education
High School Diploma -
St. Petersburg High School
Saint Petersburg, FL05.2015
Associate of Arts -
St. Petersburg College
Clearwater, FLSkills
- Organization and Time management
- Project Management
- Excellent work ethic
- Collaboration
- Compassion
- MS Office
- Documentation research
- Policy Knowledge
- Claims trend analysis
- Allocating claims
Timeline
Claims Representative
Elevance Health
11.2021 - Current
High School Diploma -
St. Petersburg High School
Associate of Arts -
St. Petersburg College
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