Open To Work
Vanessa Jones, CPC, COBGC
Certified Professional Coder
Mansfield Center,CT
Work Preference
Summary
Certified coding professional with deep understanding of medical coding, billing processes, and healthcare regulations. Adept at ensuring accuracy and compliance, contributing significantly to optimized revenue cycles. Strong focus on team collaboration and adaptability to changing needs. Trusted for reliability, thoroughness, and effective communication in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Certified Professional Coder
OBGYN Group of Eastern Connecticut
South Windsor, CT
02.2023 - Current
- Managed high-volume workloads effectively by prioritizing tasks according to urgency and importance while maintaining strict attention to detail.
- Conducted thorough research on complex cases, applying advanced knowledge of medical terminology, anatomy, physiology, and pharmacology to accurately assign codes as needed.
- Provided comprehensive training for junior coders, resulting in increased productivity and skill development.
- Optimized revenue cycle management with timely and precise code assignment for various medical procedures.
Patient Service Representative
Uconn Health
Storrs, CT
01.2022 - 01.2023
- Helped manage expanding physical therapy office, including scheduling, insurance authorizations and claim edit follow up.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Medical Assistant and Billing Specialist
Mansfield Family Practice
Storrs, CT
01.2017 - 01.2022
- Single-handedly lowered patient A/R by 50% over the period of a year and helped to increase practice revenue significantly over three years.
- Reviewed medical records and interpreted documentation to identify 1CD-10, CPT and HCPC coding accuracy.
- Reliably filled gaps in office staffing, smoothly transitioning between clinical and administrative roles, including billing, reception, back office, prior authorizations and outside referrals.
- Effectively communicated changes in coding guidelines and insurance company policies to physicians and support staff while keeping current with continuing education through AAPC.
Certified Professional Coder
The Hand Center
Glastonbury, CT
06.2017 - 07.2018
- Accurately coded and billed orthopedic surgical procedures, as well as charges for physical and occupational therapy.
- Performed thorough account follow up, including researching and resubmitting denied or incomplete claims.
- Processed and posted patient, insurance company, and attorney account payments.
- Worked special projects, including aging reports, efficiently and with minimal supervision.
Blood Collection Specialist
American Red Cross
Springfield, MA
10.2008 - 04.2012
- Maintained positive attitude and strict confidentiality while gathering donor's vital signs and health information.
- Meticulously identified and rectified inconsistencies and discrepancies in medical documentation of Apheresis donor charts.
- Utilized exemplary customer service skills while collecting, processing, and shipping blood products.
Education
Certificate - OBGYN Coding
AAPC
Mansfield Center, CT05-2024
Certificate - Medical Billing and Coding
Asnuntuck Community College
Enfield, CT11-2016
Certificate - Medical Assisting
Sanford Brown Institute
Springfield, MA01-2004
Skills
- Denial management strategies
- Staff training and development
- Continuous improvement mindset
- Medical coding expertise
- Revenue cycle management
- ICD-10 proficiency
- Team collaboration
- Claims processing efficiency
- Documentation review expertise
- Medical terminology
Timeline
Certified Professional Coder
OBGYN Group of Eastern Connecticut
02.2023 - Current
Patient Service Representative
Uconn Health
01.2022 - 01.2023
Certified Professional Coder
The Hand Center
06.2017 - 07.2018
Medical Assistant and Billing Specialist
Mansfield Family Practice
01.2017 - 01.2022
Blood Collection Specialist
American Red Cross
10.2008 - 04.2012
Certificate - OBGYN Coding
AAPC
Certificate - Medical Billing and Coding
Asnuntuck Community College
Certificate - Medical Assisting
Sanford Brown Institute