Vanessa Keel
San Francisco,CA
Summary
Seeking employment with an organization dedicated to improving the well-being of minors, my peers, and community. Additionally, to improve my great social skills with fellow customers and colleagues.
Overview
9
9
years of professional experience
Work History
Swim Instructor
La Petite Baleen Swim School
01.2022 - Current
- Taught daily swim instruction to students varying in ages and skill levels. (ages 3 months - 4 years )
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Provided positive reinforcement and motivation to increase student confidence and performance.
Nanny
Multiple Families
01.2020 - Current
- 5 Years of experience with children ages new born-13 years old
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Built positive and nurturing environments to support child social and emotional growth.
Security Officer
Securitas Security Services USA
01.2019 - Current
- Flex officer, Active guard card, Security training
- Conducted regular patrols of key areas to spot and control security concerns.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Membership Consultant
Equinox
11.2023 - 03.2024
- Membership advisor, Knows and surpassed daily sales goals, professionally and effectively presenting the Wellness & Fitness Plans, Handles all Prospects, guest traffic, phone inquiries, scheduling of appointments, etc.,
- Conduct high quality tours of the facility, Provide outstanding customer service, Interacted and observed members, making recommendations and proactively solving problems,
- Work from front desk, answer phones in a courteous, helpful manner
Bartender
W Hotel
04.2022 - 11.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bottle Service
Valencia Room
01.2022 - 07.2023
- Bottle Service, Runner
- Enhanced customer experience by providing timely and efficient bottle service to VIP guests.
- Increased overall efficiency by training new staff members on proper bottle service techniques and protocols.
Bouncer
Providence SF
04.2022 - 01.2023
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
Restaurant Hostess
St.Francis Fountain
11.2021 - 04.2022
- Hostess, Bartender, Waitress/Server
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Levi's Stylist
Levis Strauss & Co
01.2019 - 04.2021
- Stylist, Sales associate
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
Soccer Referee
CalNorth Jr.
01.2015 - 01.2021
- Refereed soccer games for ages U7-U16
Restaurant Hostess
Perrys New American Cuisine
01.2019 - 01.2021
- Hostess, Server/Waitress, Barback (Occasionally)
Daycare Teacher
Holy Family Day Home- Receptionist & Nanni
08.2018 - 02.2020
- Reception duties, filing, Parent pick-up station, Cared for infants and toddlers ages 6 months- 4 years old
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Receptionist & Teen Staff
San Francisco, CA
01.2017 - 01.2019
- Checking kids in, Reception and front desk duties, putting meetings together, filing paperwork, registering new campers, Teen staff, Serving lunch, homework and tutoring assistance, Chaperone field trips
Cashier
Target
01.2017 - 01.2018
- Sales associate, Cashier
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelors of International Business -
San Francisco State University
1600 Holloway Ave, San Francisco, CA 9413Associate of Science -
City College of San Francisco
50 Frida Kahlo Way, San Francisco, CA 941High School Diploma -
Mission High School
San Francisco, CASkills
- Customer Service
- Patience and Empathy
- Child Supervision
- Creative Thinking
- Professionalism and Punctuality
- Water safety knowledge
- Continuous Learning Attitude
- Time Management
- Resourceful
Activities Awards
- CCSF Women's Soccer
- SF State Women's Soccer
- CPR certified
- Black Student Honor Roll (2013- Current)
- LatinX Student Honor Roll (2013- Current)
- State ID Guard Card Reg. # G6538872
Computing
Microsoft, PowerPoint, Google docs, calendar, and Social media
Volunteer Experience
- Cox, Castle Nicholson, Admin work (answering phone calls, filing)
- Literacy for Environmental Justice , Helped clean park, recycle, decompose, and built garden beds
- Native Plants Nursery, Cleaned garden beds, watered plants, pulled dead roots, helped local organisms
- Saint John’s Homeless Shelter, San Francisco, CA,
- Poll Worker, San Francisco County, Angel Island, CA
References
References available upon request
Languages
Spanish
Native or Bilingual
Timeline
Membership Consultant
Equinox
11.2023 - 03.2024
Bartender
W Hotel
04.2022 - 11.2023
Bouncer
Providence SF
04.2022 - 01.2023
Bottle Service
Valencia Room
01.2022 - 07.2023
Swim Instructor
La Petite Baleen Swim School
01.2022 - Current
Restaurant Hostess
St.Francis Fountain
11.2021 - 04.2022
Nanny
Multiple Families
01.2020 - Current
Security Officer
Securitas Security Services USA
01.2019 - Current
Levi's Stylist
Levis Strauss & Co
01.2019 - 04.2021
Restaurant Hostess
Perrys New American Cuisine
01.2019 - 01.2021
Daycare Teacher
Holy Family Day Home- Receptionist & Nanni
08.2018 - 02.2020
Receptionist & Teen Staff
San Francisco, CA
01.2017 - 01.2019
Cashier
Target
01.2017 - 01.2018
Soccer Referee
CalNorth Jr.
01.2015 - 01.2021
Bachelors of International Business -
San Francisco State University
Associate of Science -
City College of San Francisco
High School Diploma -
Mission High School
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