Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
13
13
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
AK ROOFING AND CONSTRUCTION, LLC
Hugoton, KS
10.2022 - Current
Managed office tasks including answering phone calls, scheduling appointments, and organizing les
Coordinated travel arrangements and prepared expense reports for senior executives
Support team members with data entry, document preparation, and meeting coordination
Maintained office supplies inventory and handled vendor relations
Assisted in planning and executing company events and meetings
Handled confidential information with discretion and maintained a high level of professionalism
Provided excellent customer service to clients and vendors
Supported team members with various administrative tasks as needed
Track construction schedules, invoices, job costs and construction documents
Assist with onboarding new employees
DIRECTOR OF NUTRITION
OPAA
Hugoton, KS
01.2021 - 09.2022
Establish and maintain open and effective lines of communication at all levels to maximize customer/client satisfaction
Meet regularly with building principals and district liaison (superintendent, and/or assistant superintendent)
Update Regional Director of Operations is informed of relevant information regarding the district
Establish relationship with school's LEA or point of contact
Prepare a monthly status report to the Board of Education
Present in person, as requested by the superintendent, but at least attend minimum of two board meetings per school year, one meeting in the first semester and one meeting in the second semester
Develop a positive working relationship with the client and promote a positive attitude toward the district meal program and Opaa! Food Management
Promote and provide quality-catered events for the district and community within cost parameters
Catered events must have next level manager approval before hosting the event
Execute marketing events in accordance with Opaa! guidelines
Lead Nutrition Advisory Council Meetings in partnership with the school district at least one time per semester
Participate and partner with the school district's wellness program
The school district may request a presentation, as needed
Update Supervisor and Business Development Associate with any relevant information regarding the district
CMS APPLICATION SPECIALIST
GlobalHealth
Oklahoma City, OK
10.2012 - 12.2018
Built provider profiles
Updated coverage and policy information
Coordinating multiple insurance benefits
Auditing of files to ensure accuracy CMS Demand Letters
Created Standard Operating Procedures
Upgrade testing
Maintained downstream vendor sites
Performed data analysis and reporting for Medicare reimbursement purposes
Collaborated with interdisciplinary teams to optimize work ow processes
Ensured compliance with HIPAA regulations and Medicare guidelines
Served as a liaison between healthcare providers and software vendors
Demonstrated proficiency in navigating Medicare billing and coding systems
RESEARCH AND RESOLUTION COLLECTOR
IMD
Oklahoma City, OK
09.2011 - 09.2012
Managed a caseload of delinquent accounts and successfully negotiated payment arrangements
Conducted thorough research to locate and contact debtors, resulting in increased debt recovery rates
Utilized skip tracing techniques to track down hard-to-find debtors and secure payments
Collaborated with legal teams to initiate legal action against persistent debtors
Provided excellent customer service by effectively communicating payment options and resolving inquiries
Education
BACHELOR OF LIBERAL ARTS - Liberal Arts
UNIVERSITY OF CENTRAL OKLAHOMA
12.2026
Skills
Letter preparation
Research
Filing
Scheduling
Memo preparation
Meeting planning
Bookkeeping
Check processing
Mail handling
Coordination
Accounting skills
Customer relations
Strong interpersonal skills
Timeline
ADMINISTRATIVE ASSISTANT
AK ROOFING AND CONSTRUCTION, LLC
10.2022 - Current
DIRECTOR OF NUTRITION
OPAA
01.2021 - 09.2022
CMS APPLICATION SPECIALIST
GlobalHealth
10.2012 - 12.2018
RESEARCH AND RESOLUTION COLLECTOR
IMD
09.2011 - 09.2012
BACHELOR OF LIBERAL ARTS - Liberal Arts
UNIVERSITY OF CENTRAL OKLAHOMA
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