Vanessa Kozoswist
Arlington Heights,IL
Summary
Dynamic and compassionate Preschool Lead Teacher with a proven track record at Children’s Land, enhancing student learning through creative teaching strategies and a focus on emotional well-being. Skilled in lesson planning and parent-teacher communication, I have effectively mentored new teachers and new hires in store as well as fostered a collaborative classroom/ work environment. I have worked and assisted costumers in varied ways, solved problems effectively, I have a great experience when it comes to technology. I am overall very positive love contact with people and always provide professional service.
Overview
5
5
years of professional experience
Work History
Preschool Lead Teacher
Children’s Land
03.2022 - Current
- Completed documentation on individual children and teachers for recordkeeping.
- Planned and prepared activities for age students.
- Built strong relationships with parents, providing regular updates on student progress and addressing concerns promptly.
- Promoted a positive classroom environment, fostering respect, empathy, and teamwork among students.
- Provided open and loving environment where children direct learning process.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Served as a mentor for new teachers, offering guidance on lesson planning, classroom management techniques, and parent communication strategies.
- Adopted technological advancements that engaged and empowered children.
- Applied play-based strategies to provide diverse approaches to learning.
- Enhanced student learning experiences by incorporating hands-on activities and group projects into lesson plans.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Administered assessments for each child and tracked results.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Identified signs of emotional and developmental problems in children and reported to parents.
- Organized class field trips to relevant educational destinations, enhancing students'' understanding of course material in real-world contexts.
- Maintained accurate records of student performance data, using assessment results to inform future instruction and guide goal-setting conversations with parents.
- Developed strong rapport with each child individually, ensuring their emotional well-being within the preschool setting while fostering an inclusive community.
Customer Service Representative
Deli 4 You
08.2020 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Education
Associate Of Arts - Education
William Rainey Harper College
Palatine, ILSkills
- Artistic expression
- Childcare needs
- Safety awareness
- Gross motor skills development
- Documentation and record keeping
- Safety precautions
- Parent-teacher communication
- Training and mentoring
- Fine motor skills development
- Team building
- Lesson planning
- Outdoor play supervision
- Key decision making
- Creative teaching strategies
- Lesson development
- Staff development
- Early childhood education
- Safety procedures
- Classroom organization
- Social skills development
- Team collaboration
- Organizational skills
- Excellent communication
- Multitasking Abilities
- Cleaning and sanitizing
- Child CPR and first aid
- Problem-solving abilities
- Attention to detail
- Time management
- Strong work ethic and dependable
- Problem-solving skills
- Teamwork and collaboration
- Learning strategies
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Ukrainian
Professional Working
Timeline
Preschool Lead Teacher
Children’s Land
03.2022 - Current
Customer Service Representative
Deli 4 You
08.2020 - 03.2022
Associate Of Arts - Education
William Rainey Harper College
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