Vanessa Lara
Salt Lake City
Summary
Knowledgeable and dedicated professional with extensive communication skills by working with people by phone, in-person and written communication. Solid team player with outgoing, positive demeanor. Strong prioritization, planning and critical thinking skills to multitask in fast-paced settings. Highly organized, diligent and adaptable to dynamic needs.
Organized administrative professional with hands-on experience in managing attendance records and supporting office operations. Known for strong attention to detail and reliability in maintaining accurate records and performing various clerical duties. Excellent team collaborator with results-driven approach, adaptable to changing needs and priorities. Proficient in data entry, communication, and time management.
Overview
11
11
years of professional experience
Work History
Attendance Secretary
Uintah Elementary
06.2022 - Current
- Supported the school''s mission of promoting academic success by closely monitoring students'' attendance patterns for early intervention efforts.
Digital Customer Service Associate
Discover Financial Services
08.2018 - 10.2021
- Maintained detailed records of client communications and transactions to ensure seamless handover when necessary.
Internal Support Group Specialist
General Dynamics
09.2013 - 07.2018
- Liaised between departments as a key point of contact for interdepartmental collaboration on projects or initiatives involving multiple teams.
Education
High School Diploma -
Highland High School
Salt Lake City, UT06.2012
Skills
- Issue and Complaint Resolution
- Customer Data Confidentiality
- Customer Support
- Spanish Interpretation and Translation Services
- Calm and Professional Under Pressure
- Data Entry and Maintenance
- Efficient and Detail-Oriented
- Microsoft Suite
- Strong Telephone Etiquette
- Computer Proficiency
- Business Plus
- PowerSchool
- Adobe
- Strong organization
- Data entry proficiency
- Calendar management
- Written communication
- Policy enforcement
- File maintenance
- Attendance tracking
- Student recordkeeping
- Teamwork
Accomplishments
- 2025 Salt Lake City School District Hourly Employee of the Year
Languages
Spanish
Professional Working
Timeline
Attendance Secretary
Uintah Elementary
06.2022 - Current
Digital Customer Service Associate
Discover Financial Services
08.2018 - 10.2021
Internal Support Group Specialist
General Dynamics
09.2013 - 07.2018
High School Diploma -
Highland High School
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