Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers.
Experienced Educator swiftly adapts to new situations, company cultures and work processes. Skillful in promoting current sales, processing transactions, and handling customer complaints. Strong proficiency in POS system operation paired with superior customer service and communication abilities.
Developed, interpreted and helped optimize risk management policies. Assisted with strategizing new risk management approaches for specific areas of operations.
Helped keep operations in line with organizational missions and in compliance with regulations with continuous risk monitoring strategies.