Vanessa Lauritzen
Payson,UT
Summary
I am a dedicated and adaptable professional with over 20 years of experience in management and operational roles, including hands-on experience in corrections and law enforcement. My background has consistently required discretion, accuracy, and strong decision-making, along with the ability to remain calm and effective in high-stress, security-focused environments. Born and raised in Moab, Utah, I have earned a reputation for being dependable, detail-focused, and committed to upholding integrity and public trust. My law enforcement background has equipped me with a strong foundation in investigative practices, documentation review, and adherence to legal and procedural standards, skills that directly align with the responsibilities of a Background Processing Analyst. I have extensive experience working with sensitive information, conducting thorough reviews, and ensuring compliance with established policies. I thrive in environments where confidentiality, structure, and high attention to detail are essential to supporting safety and accountability.
I'm a motivated and community-driven professional with over 20 years of management experience across multiple industries, including restaurant, retail, and public safety. Known for adaptability, strong communication, and leadership under pressure. Passionate about serving the community, supporting team growth, and driving operational success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Front of House Manager
Texas Roadhouse Restaurant
11.2025 - Current
- Elevated guest satisfaction by supervising front-of-house operations and service quality.
- Enhanced service delivery through staff training on hospitality standards and procedures.
- Optimized table turnover rates by implementing efficient reservation and seating management systems.
- Promoted a positive dining atmosphere by promptly addressing guest concerns and feedback.
- Maintained high customer standards while resolving guest complaints effectively.
Surgical Tech (On-call)
Moab Regional Hospital
11.2024 - 09.2025
- Assisted surgical teams in preparation and maintenance of sterile environments.
- Organized and managed surgical instruments, ensuring availability during procedures.
- Collaborated with surgeons to anticipate needs, improving procedural efficiency.
- Upheld high standards of patient privacy by following HIPAA guidelines when handling sensitive medical information.
- Demonstrated adaptability, working effectively with various surgical teams and specialties, ensuring seamless collaboration.
- Exceeded hospital compliance standards through rigorous adherence to OSHA guidelines and other regulatory requirements.
Admin Office Manager
Lifted Spirits Tour Co. & Vintage Vacations Event Venue
01.2022 - 08.2025
- Manage daily operations, including bookings, scheduling, and customer service.
- Oversee venue rentals and special event logistics.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Deputy Peace Officer
Grand County Sheriff's Office
12.2020 - 12.2023
- Served as sworn deputy, performing law enforcement duties, public safety response, and community engagement.
- Enforced laws and regulations to ensure public safety and community order.
- Conducted thorough investigations, gathering evidence and interviewing witnesses effectively.
- Provided testimony in court proceedings as a credible witness, resulting in successful case outcomes.
- Responded to emergency calls to provide assistance to citizens in need.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Supported victims through advocacy work and worked toward CIT certification.
Pawn Shop Manager
Canyonland Trading Co. (formerly Yama & Sons Pawn)
04.2014 - 12.2020
- Ensured compliance with legal and company policies in daily pawn operations.
- Optimized stock levels through effective inventory management strategies, minimizing losses.
- Enhanced sales by implementing competitive pricing strategies that attracted customers.
- Built strong local law enforcement relationships, ensuring regulatory compliance in transactions.
Manager/Server
Zax Restaurant
07.2009 - 05.2015
- Managed restaurant operations, including staff supervision and customer service.
- Oversaw shift management, training, and conflict resolution.
Education
GED -
Grand County High School
05-2002
Skills
- Communication/Listening: Communication comes naturally to me I am open-minded and always willing to listen to others I speak up when something needs to be addressed and ask questions when learning something new to ensure I fully understand the material I believe good communication lays the foundation for a stronger, more collaborative work environment
- Adaptability: I am highly aware of my surroundings, which allows me to quickly assess situations and adjust as needed This flexibility helps me adapt to changing circumstances and contribute effectively to success in any environment
- Problem-solving/Helping others: Overcoming personal challenges from a young age has shaped my ability to lead through adversity I approach problems with a clear, solution-focused mindset and guide others with empathy and encouragement As a leader, I strive to create a supportive environment where individuals feel empowered to rise above their challenges and grow both personally and professionally
- Organization/Self-motivated: I maintain a highly organized approach to both my work and personal life, which allows me to effectively manage tasks and meet deadlines I am a proactive, self-motivated individual who consistently seeks opportunities to stay engaged and productive, even in the absence of assigned tasks
- Communication & Active Listening
- Adaptability & Quick Problem Solving
- Leadership & Staff Management
- Organization & Workflow Management
- Community Engagement & Service
- Microsoft Word, Google Workspace, Excel, Outlook POS Systems Sales Ledgers
Certification
- Utah POST Correctional Officer Certification March 2021 Expiration if not employed- May 2027
- Certified Deputy Sheriff, Grand County Sheriff's Office - December 2019- December 2023
- Utah POST Peace Officer Training and Certification March 2022 Expiration if not employed- May 2027
- Taser Trainer Certified- Expired
- CFR - Certified First Responder (Expired)
HOBBIES & INTERESTS
ARCHERY, HUNTING, MOUNTAIN BIKING, HIKING, PADDLEBOARDING, FITNESS, RAFTING, OUTDOOR ADVENTURES
Timeline
Front of House Manager
Texas Roadhouse Restaurant
11.2025 - Current
Surgical Tech (On-call)
Moab Regional Hospital
11.2024 - 09.2025
Admin Office Manager
Lifted Spirits Tour Co. & Vintage Vacations Event Venue
01.2022 - 08.2025
Deputy Peace Officer
Grand County Sheriff's Office
12.2020 - 12.2023
Pawn Shop Manager
Canyonland Trading Co. (formerly Yama & Sons Pawn)
04.2014 - 12.2020
Manager/Server
Zax Restaurant
07.2009 - 05.2015
GED -
Grand County High School