Vanessa Lebron
Meriden,CT
Summary
Dynamic administrative professional with a proven track record at Spanish Community, excelling in customer service and office administration. Skilled in scheduling and file organization, I implemented process improvements that enhanced workflow efficiency. Known for strong problem-solving abilities and fostering positive relationships, I am dedicated to supporting team success and enhancing client satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Spanish Community
01.2022 - 11.2025
- Managed scheduling and coordination of appointments for community programs.
- Assisted in preparing and distributing informative materials for outreach initiatives.
- Maintained organized filing systems to ensure easy access to documents.
- Supported office operations by handling incoming calls and responding to inquiries.
- Coordinated logistics for events, including venue arrangements and participant communication.
- Implemented process improvements that enhanced workflow efficiency within the office.
- Collaborated with team members to streamline administrative procedures and tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
CNA
VA Hospital
2020 - 2025
- Assisted patients with daily living activities, promoting comfort and dignity.
- Monitored vital signs, documenting changes in patient conditions for care team review.
- Maintained cleanliness and safety standards in patient rooms and common areas.
- Collaborated with nursing staff to implement individualized care plans for veterans.
- Responded promptly to patient calls, addressing needs efficiently and compassionately.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Secretary
La Insurance LLC
2013 - 2016
- Managed scheduling and appointments for executives, ensuring efficient time management.
- Coordinated communication between departments to streamline workflow and enhance collaboration.
- Maintained accurate records and documentation, supporting compliance with company policies.
- Assisted in preparing reports and presentations, contributing to effective decision-making processes.
- Implemented office organization systems that improved accessibility of information and resources.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Education
High School Diploma -
Francis Maloney
Meriden Ct06.2010
Skills
Customer service
Certification
Nursing assistant
Languages
Spanish
Full Professional
Timeline
Administrative Assistant
Spanish Community
01.2022 - 11.2025
CNA
VA Hospital
2020 - 2025
Secretary
La Insurance LLC
2013 - 2016
High School Diploma -
Francis Maloney