Vanessa Lebron
Meriden,CT
Summary
Dynamic administrative professional with a proven track record at Spanish Community, excelling in customer service and office administration. Skilled in scheduling and file organization, I implemented process improvements that enhanced workflow efficiency. Known for strong problem-solving abilities and fostering positive relationships, I am dedicated to supporting team success and enhancing client satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Spanish Community
Wallingford, CT
01.2022 - 11.2025
- Managed scheduling and coordination of appointments for community programs.
- Assisted in preparing and distributing informative materials for outreach initiatives.
- Maintained organized filing systems to ensure easy access to documents.
- Supported office operations by handling incoming calls and responding to inquiries.
- Coordinated logistics for events, including venue arrangements and participant communication.
- Implemented process improvements that enhanced workflow efficiency within the office.
- Collaborated with team members to streamline administrative procedures and tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
CNA
VA Hospital
2020 - 2025
- Assisted patients with daily living activities, promoting comfort and dignity.
- Monitored vital signs, documenting changes in patient conditions for care team review.
- Maintained cleanliness and safety standards in patient rooms and common areas.
- Collaborated with nursing staff to implement individualized care plans for veterans.
- Responded promptly to patient calls, addressing needs efficiently and compassionately.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Secretary
La Insurance LLC
Meriden Ct
2013 - 2016
- Managed scheduling and appointments for executives, ensuring efficient time management.
- Coordinated communication between departments to streamline workflow and enhance collaboration.
- Maintained accurate records and documentation, supporting compliance with company policies.
- Assisted in preparing reports and presentations, contributing to effective decision-making processes.
- Implemented office organization systems that improved accessibility of information and resources.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Education
High School Diploma -
Francis Maloney
Meriden Ct06.2010
Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Excel
File organization
Microsoft outlook
Customer and client relations
Computer proficiency
Scheduling
Strong problem solver
Scheduling and calendar management
Certification
Nursing assistant
Languages
Spanish
Full Professional
Timeline
Administrative Assistant
Spanish Community
01.2022 - 11.2025
CNA
VA Hospital
2020 - 2025
Secretary
La Insurance LLC
2013 - 2016
High School Diploma -
Francis Maloney