Vanessa Ledezma
San Bernardino,CA
Summary
Motivated Worker with extensive experience in customer service, cash handling, and inventory management. Successfully built strong client relationships and streamlined communication processes to ensure customer satisfaction and operational efficiency. Adept at maintaining a clean workspace and managing schedules, contributing to overall store success.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Student Office Aide
Arroyo Valley High School
08.2023 - 12.2023
- Managed schedules and appointments for multiple staff members, ensuring punctual attendance at meetings and events.
- Provided exceptional customer service to all visitors and callers, creating a positive impression of the office atmosphere.
- Improved office communication by promptly responding to emails, phone calls, and messages from both students and staff.
- Streamlined data entry processes by accurately inputting information into spreadsheets or databases for easy retrieval later.
Freelance Nail Technician
Self-employeed
01.2024 - 05.2024
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
Cashier
Deliz Pupusas
06.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Increased sales of promotional items by informing customers about current offers.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Education
High School Diploma -
Arroyo Valley High School
San Bernardino, CA05-2024
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Written and verbal communication
- Product restocking
- Refunds and exchanges
- Sales expertise
- Online orders preparation
- Credit and cash transactions
- Professionalism
- Conflict Resolution
Certification
- Food Handler Certification (FHC) - State or County Health Departments.
Languages
Spanish
Professional Working
Timeline
Cashier
Deliz Pupusas
06.2024 - 11.2024
Freelance Nail Technician
Self-employeed
01.2024 - 05.2024
Student Office Aide
Arroyo Valley High School
08.2023 - 12.2023
- Food Handler Certification (FHC) - State or County Health Departments.
High School Diploma -
Arroyo Valley High School
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