Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
Timeline
Generic

Vanessa Leon

Fairfield

Summary

Reliable and precise healthcare support professional with over three years of hands-on experience in patient care through volunteering at Kaiser Permanente, working as a dental office receptionist, and promoting wellness as a gym employee. Presenting strong skills in organization, teamwork, and communication, with a solid understanding of patient privacy and HIPAA compliance. Experienced in managing administrative tasks, supporting clinical staff, and creating a welcoming environment for patients. Eager to advance in diagnostic imaging by bringing a well-rounded background in healthcare and patient service to the MRI Program at Sacramento Ultrasound Institute, with the goal of becoming a skilled and compassionate MRI technologist.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Napa Dental
11.2023 - Current
  • Resolve patients' issues independently by using strong organizational, conflict management, and decision-making abilities.
  • Schedule appointments for patients.
  • Communicate with insurances.
  • Trained new team members on front desk protocols and software usage for consistency.
  • Occasionally assisted the doctor with clinical tasks, including instrument sterilization, seating patients, and providing general support during procedures.
  • Experience with Google Docs, Dentrix, and Excel.

Membership Experience Ambassador

In-Shape Health Club
02.2023 - Current
  • Maintaining high member satisfaction levels by going the extra mile to personalize each member's account.
  • Supporting daily operations by maintaining cleanliness and organization in workout areas and equipment.
  • Engaging with members through personalized fitness consultations.
  • Manage time by prioritizing workload and juggling multiple tasks simultaneously.
  • Contributing to social media campaigns, promoting club activities and increasing awareness within the community.
  • Providing key information to supervisors regarding members' issues or complaints.
  • Engaging with customers to understand needs, and resolve issues.
  • Creating a positive and inclusive learning environment focusing on safety, respect and acceptance. (Kid Zone)
  • Assigning employees tasks and making sure they are completed.

Hosptial Volunteer

Kaiser Permanente
08.2025 - Current
  • Engage with visitors to provide information and assistance, creating a welcoming environment.
  • Participated in training sessions to learn safety protocols and patient interaction techniques.
  • Support hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Report patient requests, concerns, and other observations to staff.
  • Transport patients in wheelchairs and helped with discharge procedures.
  • Provide emotional support to patients and families during difficult medical situations, nurturing a sense of comfort and understanding.
  • Observe the setup and operation of MRI machines, including patient positioning, equipment calibration, and scan sequence execution.
  • Learning the importance of communication in easing patient anxiety during scans, including observing how technologists explain procedures, addressed concerns, and calming techniques.

Education

High school -

Saint-Patrick Saint-Vincents
Vallejo, CA
05-2022

Skills

  • Familiar with clinical settings through volunteer work at Kaiser and dental office experience Exposure to patient care, safety protocols, and basic medical terminology
  • Collaborating with healthcare professionals, fitness staff, and administrative teams Demonstrating respect, initiative, and a strong work ethic
  • Assist with sterilizing instruments and maintaining a clean, compliant environment in a dental setting Understanding safety standards
  • Provide communication support to patients in both medical and fitness settings Skilled in communication, comfort techniques, and managing front desk operations
  • Effectively balanced responsibilities in fast-paced environments like gyms, dental offices, and hospitals demonstrating attention to detail, strong organizing skills, and demonstrating reliability
  • Skilled in Google Docs and Microsoft Office for scheduling, health forms, and daily operations

Certification

CPR/AED Certified

HIPPA Trained



Languages

Spanish
Professional Working

Hobbies

2018-2022 Played Varsity Softball, 2018 Played Volleyball, 2021-2022 Softball Captain, 2018-2022 Played Water Polo, 2018-2022 Latin Club

Timeline

Hosptial Volunteer

Kaiser Permanente
08.2025 - Current

Receptionist

Napa Dental
11.2023 - Current

Membership Experience Ambassador

In-Shape Health Club
02.2023 - Current

High school -

Saint-Patrick Saint-Vincents

Similar Profiles

CREATE PROFILE
Vanessa Leon