Lissaundra Caridad
Sunnyside,WA
Summary
Offering strong communication and organizational skills, eager to learn and develop in new environments. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and professional abilities.
Overview
2
2
years of professional experience
Work History
Social Media Marketing Intern
Heritage University
08.2024 - Current
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Contributed to mock-ups, email campaigns, and social media content.
- Collaborated with the marketing team to develop targeted social media strategies for various demographics.
Customer Service Representative
Walmart
06.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Business
Heritage University
Toppenish, WAHealthcare
Yakima Valley Community College
Yakima, WAHigh School Diploma -
Sunnyside High School
Sunnyside, WA06-2022
Skills
- Work ethic and integrity
- Time management skills
- Cash handling
- Team collaboration
- Written and verbal communication
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Social Media Marketing Intern
Heritage University
08.2024 - Current
Customer Service Representative
Walmart
06.2023 - Current
Business
Heritage University
Healthcare
Yakima Valley Community College
High School Diploma -
Sunnyside High School
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