Work History
Summary
Overview
Education
Skills
Work Availability
Work Preference
Vanessa Lloyd

Vanessa Lloyd

North Royalton,OH

Work History

Regional Administrative Manager

Coldwell Banker Schmidt Realty
Strongsville, OH
05.2021 - Current
  • Managed daily operations to ensure seamless office functionality and support for 8 locations.
  • Streamlined administrative processes, enhancing efficiency and reducing turnaround times for all 200+ agent requests.
  • Developed training programs for new staff, promoting knowledge retention and operational consistency across locations.
  • Collaborated with senior leadership on strategic initiatives to drive business growth.
  • Facilitated positive change across the organization through strategic planning sessions that encouraged innovative thinking from all levels of staff members.

Regional Executive Administrator

Coldwell Banker Schmidt Realty
Strongsville, OH
08.2019 - 05.2021
  • Led regional strategy development, aligning business objectives with market opportunities.
  • Developed high-performing 8-10 staff members by providing regular coaching, training, and performance evaluations.
  • Drove continuous improvement efforts within the organization by identifying areas of opportunity and implementing strategic solutions for our agent base of 200+.

Executive Assistant to the President

Coldwell Banker Schmidt Realty
Strongsville, OH
01.2016 - 08.2019
  • Managed executive calendars, prioritizing appointments and optimizing time for increased productivity.
  • Coordinated travel arrangements, ensuring compliance with corporate policies and cost-efficiency.
  • Developed and maintained filing systems, enhancing information retrieval and organization.
  • Streamlined office operations by implementing new administrative procedures and best practices.

Assistant Market Center Administrator

Keller Williams Realty
Strongsville, OH
05.2014 - 01.2016
  • Managed daily operations, ensuring efficient communication among agents and staff.
  • Optimized workflow processes within the market center by identifying inefficiencies and introducing effective solutions.
  • Optimized compliance frameworks to enhance payment system efficiency

Office Manager

Pickwick and Frolic
Cleveland, OH
05.2010 - 05.2014
  • Streamlined office operations to enhance workflow efficiency and support team productivity.
  • Implemented filing system improvements, increasing document retrieval speed and accuracy.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Ensured regulatory alignment within payroll systems to reduce errors and enhance efficiency.

General Manager

Dairy Queen Franchises
Parma & Strongsville, OH
01.2005 - 01.2010
  • Oversaw daily operations, ensuring compliance with health and safety regulations.
  • Developed and implemented training programs for staff to enhance service quality.
  • Managed inventory control processes to optimize supply chain efficiency.
  • Led team meetings to foster communication and address operational challenges effectively.

Store Manager

Dairy Queen
01.2003 - 01.2005

Shift Supervisor

Dairy Queen
01.2001 - 01.2003

Crew Member

Dairy Queen
06.1998 - 01.2001

Summary

Experienced professional administrative manager with a reputation for maintaining high standards and achieving measurable results. Demonstrated success in streamlining operational processes and offering valuable support for executive decision-making. Proficient in promoting team collaboration and adept at adjusting to changing needs. Strong background in project management and organizational efficiency.

Overview

27
27
years of professional experience

Education

Bachelor of Arts - Business Administration

Baldwin Wallace College, Berea, OH
01.2005

Introduction to Business Program

Kent State University, Kent, OH
01.2003

Associates of Arts Degree - undefined

Cuyahoga Community College, Parma, OH
01.2002

Diploma - undefined

North Royalton High School, North Royalton, OH
01.2000

Skills

  • Developed ability to lead in a fast-paced atmosphere
  • Staff training and development
  • Process optimization expertise
  • Scheduling and calendar management
  • Policy and procedure modification
  • Meeting and event facilitation
  • Business operations management
  • Demonstrated expertise in a range of technology programs and platforms

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPaid time offPaid sick leave401k match

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