Vanessa Long
Rochester,NY
Summary
Proven security and administrative professional with a record of enhancing safety and efficiency at Armor Security And Protection. Skilled in facility security, situational awareness, and resolving billing discrepancies. Demonstrated ability to collaborate across departments, improving system accuracy and enforcing policies to secure premises and streamline operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Unarmed Security Guard
Armor Security And Protection
02.2024 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Scheduling Coordinator
Rochester Hearing and Speech Center
09.2021 - Current
- Collaborate with all school districts across Rochester, NY to schedule Speech and Hearing Evaluations as needed through Referrals for specifically kids ages 3-5 and occasionally school aged kids during the summer months.
Billing Specialist/Support Staff Member
Rochester General Health Systems -Behavioral Health Network
07.2006 - 09.2021
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Education
Accredited Medical Secretary Program - Medical Secretary
Suny Brockport/EOC
Rochester, NYSkills
- Facility Security
- Crowd Control
- Situational Awareness
- Patrolling Techniques
Timeline
Unarmed Security Guard
Armor Security And Protection
02.2024 - Current
Scheduling Coordinator
Rochester Hearing and Speech Center
09.2021 - Current
Billing Specialist/Support Staff Member
Rochester General Health Systems -Behavioral Health Network
07.2006 - 09.2021
Accredited Medical Secretary Program - Medical Secretary
Suny Brockport/EOC
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