Highly-motivated with desire to take on new challenges. Has knowledge in business practices and account handling skills. Adept at working independently and effectively. Detail-oriented team player. Quickly masters new skills. Strong multi-tasker capable of handling multiple schedules.
Overview
8
8
years of professional experience
Work History
Business Administrative Associate
University Payables — University of Illinois
06.2023 - Current
Manage and process high-volume purchase order payments, ensuring compliance with financial policies and university regulations.
Review and verify invoices, resolve discrepancies, and collaborate with vendors and internal departments to ensure timely payments.
Track and analyze financial transactions, supporting accurate budgeting and expense reporting.
Assist in financial reconciliation efforts, ensuring alignment with accounting codes and regulatory standards.
Support process improvement initiatives, identifying and implementing best practices for financial workflows.
Business Manager & Landscape Designer
Pride Outdoor Services, LLC
08.2019 - Current
Scheduled and prioritized daily work assignments; monitored progress of daily activities to ensure jobs are completed as scheduled; monitor and resolve transactions requiring adjustments, replacements and rescheduling.
Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
Analyzed client account statements and assessed status of overdue invoices; generated collections schedule.
Used various software to accurately track of profit/loss, sales, pending estimates, overdue invoices, and multiple schedules; Proficiency with Microsoft Outlook.
Worked independently, and in a team. Exercised good judgment and discretion in the performance of all work assignments.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Maintained employee confidence and protected payroll operations by keeping information confidential.
Managed office inventory and placed new supply orders.
Contacted suppliers to verify shipment details.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Visited sites and worked with customers to evaluate locations and propose initial concepts.
Drew designs by hand and with Uvision by Unilock.
Updated employee files with new details such as changes in address or salary levels.
Designed and completed complex calculations accurately for installation crew.
Located high-quality supplies and plants for customer installations.
Embroidery and Printmaking Assistant
Gavina Graphics
02.2017 - 08.2019
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Monitored machine operations to detect defective stitching, breaks in thread or machine malfunctions.
Prepared machines for printing and operated one-and two-color printing presses, platemakers, hydraulic paper cutters and digital printers and copiers.
Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Filed requisitions for out of stock items and supplies.
Education
Graphic Design
Eastern Illinois University
Charleston, IL
07.2019
Skills
Bilingual
Managerial Experience
Sales and Marketing
Quality Assurance
Problem Resolution
Clerical support
Organizational Skills
Technical Skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
Leah Hamilton | leahh@uillinois.edu
Corey R. Berkemann | corey@pride-outdoor.com | 217-721-2423
Susan Forsyth | seforsyt@uillinois.edu
Timeline
Business Administrative Associate
University Payables — University of Illinois
06.2023 - Current
Business Manager & Landscape Designer
Pride Outdoor Services, LLC
08.2019 - Current
Embroidery and Printmaking Assistant
Gavina Graphics
02.2017 - 08.2019
Graphic Design
Eastern Illinois University
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