Vanessa Lukanda
Lynn,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Bridgewell
07.2018 - Current
- Facilitate client participation in recreational and social activities to enhance mental and physical well-being
- Assist with daily living activities, including personal hygiene, medication administration, and meal preparation
- Transport clients to medical appointments, errands, and community outings
- Document client progress through careful observation and conversations, providing detailed reports to the care team
- Build strong, trusting relationships with clients to ensure high-quality, personalized care
Dietary Aide
Sun Healthcare
06.2011 - 07.2017
- Prepared and served meals in accordance with dietary guidelines and health regulations
- Ensured compliance with sanitation standards and food handling procedures
- Monitored and documented changes in resident dietary habits and behaviors
- Collaborated with the healthcare team to adjust meal plans based on patient needs
Cashier
Macy's
10.2010 - 01.2011
- Assisted customers with locating products and provided expert advice on merchandise
- Handled cash, credit, and debit transactions with accuracy, ensuring a positive customer experience
- Trained new employees on cash register operations, stock procedures, and customer service practices
- Maintained a clean and organized sales area to maximize productivity
Education
Bachelor of Arts - Sociology, Minor in Biology
Salem State University
Salem, MA05.2016
High School Diploma -
Lynn English High School
Lynn, MA06.2010
Skills
- Strong Organizational Ability
- Task Prioritization
- Decision-Making & Problem Solving
- Scheduling & Planning
- Team Collaboration
- Patient Observation & Care
- Dependable and Cooperative
- Adaptable to Fast-Paced Environments
- First aid and safety
- Behavior redirection
- Client Support
Certification
- CPR Certified
- MAP (Medication Administration Program) Certified
Activities
- Member: Powder Puff Football Team
- Member: Future Teachers Club
- Member: Bay State Career Association
- Member: Multicultural Students Association
- Member: African Students Association
Volunteer Experience
- Teacher for a Day, Taught the Junior Achievement curriculum to a local 5th grade class., 2009
- Community Service, Participated in the annual 'Turkey Drive' for a local food pantry., 2009
- Regular volunteer, At My Brother’s Table soup kitchen, serving meals to the homeless.
- Sunday School Teacher, At local church, leading lessons for children.
References
Available upon request.
Languages
French
Limited Working
Timeline
Direct Support Professional
Bridgewell
07.2018 - Current
Dietary Aide
Sun Healthcare
06.2011 - 07.2017
Cashier
Macy's
10.2010 - 01.2011
High School Diploma -
Lynn English High School
Bachelor of Arts - Sociology, Minor in Biology
Salem State University
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