Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vanessa Lynch

Las Vegas

Summary

Dynamic professional with a strong background in customer service and team collaboration, honed at Lids. Proven ability to enhance customer satisfaction through excellent communication and upselling techniques. Skilled in data entry and Microsoft Office, with a keen attention to detail that ensures quality assurance in all tasks.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Stay at Home Mom/ Maternity Leave

N/A
02.2024 - 07.2025
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Server

Coyotes Cafe and Cantina
03.2023 - 02.2024
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Warehouse Associate

Lansil Global
01.2022 - 02.2023
  • Worked safely around moving machinery.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Sales Associate Supervisor

Lids
11.2020 - 01.2022
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Attended industry events and conventions to expain sales opportunities.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.

Cashier

Taco Bell
07.2014 - 03.2015
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.

Education

GED -

Nevada Department of Education
Las Vegas, NV
01-2013

Skills

  • Excellent communication
  • Computer skills
  • Data entry
  • Microsoft office
  • Quality assurance
  • Active listening
  • Planning
  • Organization and time management
  • Friendly, positive attitude
  • PPE compliance
  • Attention to detail
  • Product restocking
  • Returns processing
  • Cash handling expertise
  • POS systems
  • Cash register operation
  • Upselling techniques
  • Product knowledge
  • Team collaboration
  • Written and verbal communication

Certification

Food Handler Safety Training Card

Languages

English
Full Professional
Spanish
Elementary

Timeline

Stay at Home Mom/ Maternity Leave

N/A
02.2024 - 07.2025

Server

Coyotes Cafe and Cantina
03.2023 - 02.2024

Warehouse Associate

Lansil Global
01.2022 - 02.2023

Sales Associate Supervisor

Lids
11.2020 - 01.2022

Cashier

Taco Bell
07.2014 - 03.2015

GED -

Nevada Department of Education