Vanessa Madrigal
Fresno,CA
Summary
Responsible and motivated professional ready to apply education and experience in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Excellent reading, writing and analytical skills.
Overview
9
9
years of professional experience
Work History
Court Clerk-Worker's Compensation Appeals Board
State of California Department of Industrial Relations
Fresno, CA
12.2024 - Current
- Scanned paper documents into electronic format for storage in computer databases.
- Compiled statistical data on various aspects of the judicial process.
- Maintained confidentiality concerning all matters heard in open court or discussed with attorneys or clients.
- Coordinated with judges, attorneys, and injured workers to schedule court sessions.
- Processed legal filings and fees, ensuring compliance with court procedures.
- Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of documents received and processed.
- Assisted in data entry for all incoming cases into the computer system.
- Trained new staff on court procedures and document handling practices.
- Examined legal documents and assured adherence to laws and court procedures.
- Facilitated communication between the court and involved parties for case updates.
- Recorded and maintained official court records with high accuracy.
- Collaborated with other departments within the courthouse to ensure efficient operation.
- Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
- Coordinated with attorneys, judges, clerks of court and other personnel to ensure smooth running of court proceedings.
- Wrote error-free and professional correspondence on behalf of court system.
- Responded to inquiries from attorneys, law enforcement, and the public.
- Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
- Managed calendar scheduling for courtroom proceedings.
- Verified application data and account information against legal documentation to determine accuracy and integrity.
- Reviewed paperwork submitted by attorneys to verify accuracy before submitting it to the judge.
- Conducted research to retrieve case information and historical legal records.
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
Case Manager
Turning Point
Fresno, CA
01.2018 - 11.2023
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Made appropriate referrals to other programs and agencies to provide clients with well-rounded support.
- Uploaded documentation to patient database to streamline organizational flow.
- Assisted and advocated for clients obtaining financial resources and government entitlements.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Answered telephones, directed calls and took messages.
- Computed, recorded and proofread data or reports.
- Typed, formatted and edited correspondence and other documents.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Proofread data for accuracy and assisted with report completion.
- Assembled, maintained and transcribed information from various sources.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Developed individual employment plans tailored to clients' needs and career objectives.
- Advocated on behalf of clients with employers, negotiating accommodations or flexible schedules.
- Placed individuals in jobs based on skills, abilities and interests.
- Provided guidance regarding benefits such as unemployment insurance or workers' compensation.
- Assisted clients in addressing barriers to employment, such as transportation or childcare.
- Maintained contact with employers regarding hiring needs, labor law requirements, wage information.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Analyzed employment-related data and prepared reports.
- Developed professional relationships with local businesses to secure employment opportunities for clients.
- Assisted clients in obtaining information regarding benefits and compensations.
- Researched industry trends, salary ranges, and labor laws to ensure compliance with current regulations.
Kitchen Manager
WestCare California MLK
Fresno, CA
12.2015 - 01.2018
- Kept stations stocked and ready for use to maximize productivity.
- Coordinated and executed menu planning, recipe development and daily restaurant operations.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
- Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Monitored kitchen operations, trained and served over 200 clients in a rehabilitation facility.
- Managed ordering, inventory levels, receiving, invoice settling and equipment maintenance.
- Performed financial analysis and recommended effective methods to cut costs.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
Education
Associate of Arts - Pre-Law
Fresno City College
Fresno, CAPre-Law/History
Arizona State University
Skills
- Proficient in Microsoft Office
- Data Management
- Organizational Skills
- Computer Skills
- Problem Resolution
- Data Entry
- Business Writing
- Mail Management
- Documentation and Reporting
- Customer Service
- Clerical Support
- Calendar Management
- Editing and Proofreading
- Record Sorting and Filing
Timeline
Court Clerk-Worker's Compensation Appeals Board
State of California Department of Industrial Relations
12.2024 - Current
Case Manager
Turning Point
01.2018 - 11.2023
Kitchen Manager
WestCare California MLK
12.2015 - 01.2018
Associate of Arts - Pre-Law
Fresno City College
Pre-Law/History
Arizona State University
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