Vanessa Mallory
Bismarck
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.
Overview
16
16
years of professional experience
Work History
Internal Float Pool Coordinator
Benedictine Health Center of Minneapolis
02.2024 - 08.2024
- Verified payroll, vacation and sick time hours to support accounting processes.
- Developed and facilitated new-hire orientations.
- Facilitated smooth employee transitions with comprehensive onboarding program.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
- Assisted with personnel records management to support recordkeeping accuracy.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Collaborated with managers to identify and address employee relations issues.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Improved candidate experience by providing timely feedback and maintaining open lines of communication throughout the interview process.
- Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
- Interviewed, hired, and mentored over 20 new personnel and oversaw all staffing operations.
- Assisted with writing job postings and job descriptions for boards.
- Designed, developed, and implemented successful recruitment process to fill more than 20 vacancies.
- Utilized Icims, SumTotal, Smartlinx, PDS Vista, and Indeed.
Recruiter
Harlow’s School Bus
02.2021 - 01.2024
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Collaborated with hiring managers to understand job requirements and expectations.
- Operated and maintained applicant tracking and candidate management systems.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Hired over 250 employees in the 3 years I recruited.
- Recruited for 6 locations in ND, and brought on a new location in 2023.
Dispatcher
Harlow’s School Bus
07.2020 - 02.2021
- Communicated with drivers and personnel to coordinate routes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 53 school bus routes.
- Maintained updated and detailed records of calls in physical and electronic database.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Assisted in resolving customer complaints and grievances.
CNA Cardiac Unit
Sanford Health
01.2015 - 01.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, oxygen.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Administrative Assistant
UTTC
07.2008 - 12.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
High School Diploma -
Saint Mary’s High School
Bismarck, NDNo Degree - LPN
United Tribes Technical College
Bismarck, NDSkills
- Offer Letter Drafting
- Time Management
- Job Fairs Planning
- Job Applicant Interviews
- Assessments and Qualifications
- Complaint Handling
- Client Relationship Management
- New Hire Paperwork Processing
- Organizational Planning Knowledge
- Microsoft Office
- Administrative Support
- Onboarding Coordination
- Data Tracking
- Calendar Management
- Employee Investigations
- Remote Conferencing and Communication
- Termination Documentation
- Work Complaint Handling
- Problem-solving abilities
- Background Checks
- Temporary and Seasonal Employees
- Time Tracking and Payroll Administration
- In-Person and Telephone Interviewing
- Digital Marketing
- Advertising Design
- Social Media Platforms
- Flexible and Adaptable
- Social Media Posts
- Advertising
- Event Planning
- Punctual and Reliable
- Social Media Management
- Digital Advertising
- Talent Acquisition
- Candidate Sourcing
- Multitasking
- Human Resource Management Software HRMS
Timeline
Internal Float Pool Coordinator
Benedictine Health Center of Minneapolis
02.2024 - 08.2024
Recruiter
Harlow’s School Bus
02.2021 - 01.2024
Dispatcher
Harlow’s School Bus
07.2020 - 02.2021
CNA Cardiac Unit
Sanford Health
01.2015 - 01.2020
Administrative Assistant
UTTC
07.2008 - 12.2014
High School Diploma -
Saint Mary’s High School
No Degree - LPN
United Tribes Technical College
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