Vanessa Mann
Jacksonville,FL
Summary
Extensive experience in operations management and procure-to-pay processes. Demonstrated success in team leadership and process optimization, leveraging Oracle Financials, SAP, and Microsoft Excel to boost performance. Committed to enhancing efficiency and meeting organizational objectives through strategic resource management and innovative approaches. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
Work History
Cashier/Kitchen Helper
Ninos Oriental Inc
Jacksonville, FL
04.2025 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
- Prepared ingredients for meals according to recipes and menus.
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Ensured that all food items were prepared according to established recipes and standards.
Manager
IBM – Business Global Process
Naga , Philippines
06.2020 - 10.2023
- Functioned as main contact for all Record to Report and Global Trade Compliance related escalations.
- Evaluated global metrics while maintaining service level agreement standards.
- Supervised day-to-day activities of Record to Report and Global Trade Compliance teams.
- Handled resource allocation and staff management for RTR and GTC operations.
- Administered costs and financials to meet operational goals over various timelines.
- Negotiated SLA targets based on operational needs.
Procure to Pay Team Lead
IBM – Business Global Process
Naga, Philippines
02.2015 - 06.2020
- Managed P2P process encompassing vendor master data, invoice processing, and vendor inquiries.
- Coached and mentored team members while delegating tasks and monitoring progress.
- Ensured transaction accuracy and timeliness, monitoring SLA and KPI results.
- Identified process improvement opportunities to enhance efficiency and reduce waste.
- Prepared RCA and preventive action plans for errors escalated by clients, including training materials.
Conducted training sessions for analysts to ensure error-free process execution. - Collaborated across teams to promote effective communication and alignment.
- Participated in regular client meetings to discuss performance status and updates.
Senior Accounting Assistant
Suyen Corporation - BENCH
Taguig , Philippines
01.2012 - 02.2015
- Reviewed and validated vouchers for payment of goods, rentals, contractors, and advertising transactions.
- Reviewed and validated Delivery Orders and supplier Debit and Credit Memos.
- Evaluated customer Debit and Credit Memos for accuracy and compliance.
- Assessed Journal Vouchers linked to advertisements and promotions.
- Reconciled discrepancies in rental payments to ensure accuracy.
- Executed cashiering duties during Warehouse Sale events.
- Handled additional assigned tasks as required, maintaining flexibility.
Accounting Assistant III
Suyen Corporation - BENCH
Taguig, Philippines
06.2006 - 01.2012
- Handled invoice processing for rental payments, suppliers, and government tax remittances.
- Delivered monthly sales reports to lessor to maintain transparency.
- Formulated journal vouchers for payroll and back pay management.
- Performed bank reconciliations to uphold precise financial tracking.
Accounting Assistant
Roaner Enterprises
Pasay, Philippines
03.2006 - 06.2006
- Compiled daily sales reports to analyze performance trends.
- Conducted inventory checks to ensure accurate stock levels.
- Prepared cash receipts journal to document all incoming transactions.
- Generated cash disbursement journal for outgoing payment tracking.
- Recorded transactions in subsidiary ledger for detailed financial monitoring.
Accounting Assistant
North Diamond Industrial Corp.
Manila, Philippines
02.2005 - 10.2005
- Prepared billing statements and processed payroll efficiently.
- Conducted bank reconciliations to ensure accuracy in financial records.
- Compiled cash receipts journal and cash disbursement journal for financial reporting.
- Recorded transactions in subsidiary ledger to maintain comprehensive account details.
- Filed monthly government remittances to comply with regulatory requirements.
- Performed cashiering duties, ensuring precise cash handling and customer service.
Accounting Assistant
Course Line Café
Manila, Philippines
06.2003 - 04.2004
- Managed petty cash fund to ensure accurate financial tracking.
- Prepared cash receipts journal for efficient transaction logging.
- Executed cash disbursement journal to maintain expenditure records.
- Recorded transactions in subsidiary ledger to enhance data integrity.
- Generated sales report to analyze revenue trends monthly.
- Conducted monthly inventory checks to verify stock levels.
- Processed payroll accurately and on schedule for all employees.
- Created and filed monthly government remittances to comply with regulations.
- Executed cashiering duties.
Education
Bachelor of Science - Accountancy
Philippine School of Business Administration
Philippines08-2004
Skills
- Point-of-sale operations
- Cash handling and cashiering
- Inventory management
- Food preparation
- Customer service and support
- Multitasking abilities
- Effective communication skills
- Reporting and metrics analysis
- Time management strategies
- Training and development
- Service-level agreements (SLA)
- Global regulatory compliance
- Daily operations oversight
- Accounting and bookkeeping
- Analytical skills
- Validation report generation
- Invoice processing and payroll administration
- Sales order processing
- Bank reconciliation processes
- Team management and collaboration
- Process improvement initiatives
- Vendor management strategies
- Performance monitoring techniques
- Employee training programs
- Teamwork and collaboration
- SAP
- Oracle Financials
- Microsoft Excel
Languages
English
Professional
Tagalog
Professional
Timeline
Cashier/Kitchen Helper
Ninos Oriental Inc
04.2025 - Current
Manager
IBM – Business Global Process
06.2020 - 10.2023
Procure to Pay Team Lead
IBM – Business Global Process
02.2015 - 06.2020
Senior Accounting Assistant
Suyen Corporation - BENCH
01.2012 - 02.2015
Accounting Assistant III
Suyen Corporation - BENCH
06.2006 - 01.2012
Accounting Assistant
Roaner Enterprises
03.2006 - 06.2006
Accounting Assistant
North Diamond Industrial Corp.
02.2005 - 10.2005
Accounting Assistant
Course Line Café
06.2003 - 04.2004
Bachelor of Science - Accountancy
Philippine School of Business Administration
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