Summary
Overview
Work History
Education
Work Availability
Skills
Timeline
BusinessAnalyst

Vanessa Martinez

Store Manager/ Medical Assistant
Tucson,AZ

Summary

I am a loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the Managing field as a Store Manager and the Customer Service Industry along with Medical Field, I love to learn new things all the time. I get along with others very well I am a fast learner, and multi tasker. I am seeking a position where I can develop and excel while giving my best to an employer.

Overview

5
5
years of post-secondary education
7
7
years of professional experience

Work History

Manager

Tio Rico Te Ayuda Financial Center Of Az
Tucson, AZ
05.2017 - Current
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed day to day operations, including supervision and assignment delegation for Tucson Store
  • Verification of Vehicle check with Motor Vehicle
  • Train and Mentor new employees to maximize team performance and achieve daily performance objectives.
  • Employee performance reviews and discuss improvement strategies.
  • Maximize customer service, satisfaction, streamline procedures and improve bottom line profitability.
  • Do daily accounting, bank runs, deposits, supplies, collection calls, loans on title and registrations on vehicles, great customer service.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Interpreter

Cyracom International Inc.
Tucson, AZ
08.2016 - 03.2017
  • Delivered accurate oral translations and interpretation for clients.
  • Provided appropriate contextual information to increase clients understanding of translations.
  • Interpret medical calls
  • Maintained message content, tone and emotion as closely as possible.
  • Attended training programs to improve professional knowledge and interpretation skills.
  • Resolved problems, improved operations and provided exceptional service.

Medical Assistant

Dr. Roberto Zamudio-Millan, MD
Tucson, AZ
01.2007 - 04.2009
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Made appointments in IDX.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Taught patients about medications, procedures and care plan instructions.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
  • Collected histories, vitals and current complaints via patient interviews.
  • Escorted patients to examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Front office work, check patients in, scheduling and cancelling appointments, phone operator, fax,copy machine/ filling, medical records, vital sings, insurance verification,basic coding ICD-9, CPT, referrals and prescription verification.

Education

High School Diploma -

Tucson Magnet High School
Tucson, AZ
08.1999 - 05.2002

CNA- Certified Nursing Assistant

Desert Life Rehabilitation Care Center
Tucson
06.2002 - 08.2002

Medical Assistant

Pima Medical Institute
Tucson, AZ
01.2003 - 11.2004

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Excellent customer service skills

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Timeline

Manager

Tio Rico Te Ayuda Financial Center Of Az
05.2017 - Current

Interpreter

Cyracom International Inc.
08.2016 - 03.2017

Medical Assistant

Dr. Roberto Zamudio-Millan, MD
01.2007 - 04.2009

Medical Assistant

Pima Medical Institute
01.2003 - 11.2004

CNA- Certified Nursing Assistant

Desert Life Rehabilitation Care Center
06.2002 - 08.2002

High School Diploma -

Tucson Magnet High School
08.1999 - 05.2002

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Vanessa MartinezStore Manager/ Medical Assistant