Vanessa Martinez
Aurora,CO
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
7
7
years of professional experience
Work History
Bartender
Red Robin
01.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
Line Server
Qdoba
08.2019 - 01.2023
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Delivered accurate orders to customers, ensuring correct portion sizes and presentation.
- Reduced wait times for guests by efficiently assembling meal components in a timely manner.
- Collaborated with kitchen staff to maintain proper inventory levels and minimize food waste.
- Increased efficiency by organizing ingredients and supplies for easy access during peak hours.
- Maintained high standards of cleanliness by consistently adhering to food safety guidelines and procedures.
- Assisted in training new line servers, contributing to a cohesive team environment.
Server
Mirage Sports Bar
03.2017 - 08.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
No Degree - Emergency Medical Technology
Red Rocks Community College
Denver, CO05.2024
Skills
- Payment Processing
- Health Codes Compliance
- Suggestive Selling
- Food Preparation
- Food Running
- Menu Memorization
- Food Service
- Beverage Preparation
Timeline
Bartender
Red Robin
01.2023 - Current
Line Server
Qdoba
08.2019 - 01.2023
Server
Mirage Sports Bar
03.2017 - 08.2019
No Degree - Emergency Medical Technology
Red Rocks Community College
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