Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Vanessa Martinez

Irving,TX

Summary

To obtain a position in the field of nursing and provide value to my employer and excellence to the patient in my care

Overview

11
11
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Macarthur Medical Center
Irving, TX
08/06/18 - Current
  • Greeted customers warmly and made them feel welcome.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Assisted with scheduling appointments for clients and visitors.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Front Desk Receptionist

Medical and Surgical Clinic
Irving, TX
01.2017 - 07.2018
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Greeted visitors to provide information and direct to appropriate personnel.

Senior Cashier

K&G Fashion Superstore
Irving, TX
10.2012 - 01.2018
  • Processed refunds accurately following established guidelines.
  • Answered phone calls promptly and directed inquiries appropriately.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, as well as security practices.
  • Cleaned work area throughout shift to maintain a safe and sanitary environment.
  • Organized cash drawers and collected payments for goods or services purchased.
  • Performed opening and closing duties such as counting money, reconciling tills, balancing registers and preparing bank deposits.
  • Provided customer service by greeting and assisting customers with their purchases.
  • Resolved customer complaints in a timely manner, ensuring satisfaction of all parties involved.

Education

Certification of Completion - Nursing Assistance

Arlington Career Institute
Grand Prairie, TX
11-2033

High School Diploma -

Sam Houston High School
Arlington, TX
06-2012

Skills

  • Vital Sign Monitoring
  • Medical Terminology Knowledge
  • Patient Feeding
  • Infection Control
  • Basic Life Support
  • Patient Care and Safety
  • Patient Care

Certification

  • AHA / CPR Certification
  • First Aid Certification

References

References available upon request.

Timeline

Front Desk Receptionist

Medical and Surgical Clinic
01.2017 - 07.2018

Senior Cashier

K&G Fashion Superstore
10.2012 - 01.2018

Front Desk Receptionist

Macarthur Medical Center
08/06/18 - Current

Certification of Completion - Nursing Assistance

Arlington Career Institute

High School Diploma -

Sam Houston High School

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Vanessa Martinez