Vanessa McCoy
Kissimmee,FL
Summary
Dedicated Cosmetology Professional and Business Owner with over 10 years of experience in delivering personalized client care, ensuring a safe environment, and managing business operations. Skilled in effectively addressing client needs, maintaining confidentiality, and navigating fast-paced settings with professionalism. Strong interpersonal skills and attention to detail enhance client relationships and business success.
Overview
11
11
years of professional experience
Work History
Professional Haircare Specialist
Self-employed
Orlando, Florida
03.2016 - Current
- Executed hair cutting, coloring, and styling with precision, adapting techniques to meet client needs.
- Consulted clients to determine hairstyle preferences, ensuring alignment with desired outcomes.
- Instructed clients on appropriate hair care products and maintenance routines.
- Managed appointment schedules to optimize service flow and reduce wait times.
- Delivered exceptional customer service to foster client loyalty and encourage repeat visits.
- Researched new trends in hairstyling to provide innovative options for clients.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Maintained cleanliness and organization of workstations and tools daily.
Education
Licensed Cosmetologist -
Academy of Career Training
Kissimmee, FL08-2006
Skills
- Hairstyling techniques
- Customer service
- Customer relationship management
- Attention to detail
- Organization and time management
- Task prioritization
- Supervision and leadership
- Team collaboration
- Effective communication
- Problem solving
- Conflict resolution
- Dependability
- Calm under pressure
- Digital marketing
- Social perceptiveness
Timeline
Professional Haircare Specialist
Self-employed
03.2016 - Current
Licensed Cosmetologist -
Academy of Career Training