Experienced administrative professional prepared for this role with strong background in proctoring and procedures, office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and the support of colleagues.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Manager of Operation
USM / Office of Online Learning (Formerly Learning Enhancement Center)
Hattiesburg, MS
10.2012 - 09.2025
Administrative support for the department:
Managed all aspects of the proctoring service: Placing appointments on calendar, sending confirmation to students, verifying proctors, provided exam instructions to proctors, verify payments in Transact (CashNet), print and file apps by course, verify course and students in SOAR when necessary, and proctored.
Managed administrative functions in SOARFIN (MDR, Payroll, POs, Receipts, IIs, and PCard reconciliations)
Submitted work orders through iTech and Physical Plant.
Purchased supplies and equipment from various vendors for the department and staff.
Course Design Specialist
USM / Learning Enhancement Center
Hattiesburg, MS
10.2011 - 06.2012
Developed engaging educational materials to enhance student learning experiences.
Collaborated with faculty to align design solutions with curriculum objectives.
Streamlined design processes, reducing turnaround time for project completion.
Administrative Assistant
USM / Learning Enhancement Center
Hattiesburg, MS
07.2005 - 09.2011
Duties included: Providing clerical and administrative support to the director and the operational functions of the LEC; managed daily office procedures. Assisted faculty with general SMART classroom equipment and iClicker. Maintained and managed Lyndia.com subscriptions offered through LEC, Managed administrative functions in SOARFIN (MDR, Payroll, POs, Receipts, IIs, and PCard reconciliations), and other duties assigned by the director.
Registration Specialist
USM / Office of Continuing Education & Distributive Learning
Hattiesburg, MS
11.2001 - 06.2005
Duties included: Assisted students in registering for continuing education courses, data entry of registrations for Professional Development workshops and Institute for Learning in Retirement courses into Activity Manager, data entry of CEU participants into PeopleSoft software program. Print transcripts for CEU participants from PeopleSoft and ImageNow, and answering incoming calls to Continuing Education registration office.
School Secretary
Earl Travillion Attendance Center
Hattiesburg, MS
08.1998 - 11.2001
Duties included: Receiving and placing calls, greeting the public, data entry into Sam’s and MSIS systems, typing memos and letters, general bookkeeping, various reports, managed time clock, registration of incoming students and prepared incoming and outgoing cumulative records.
Education
No Degree - Child & Family Studies / Instructional Technology