Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Medina

Levittown,NY

Summary

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, and patient services.

Overview

13
13
years of professional experience

Work History

Paraprofessional

P.S 22
09.2016 - 06.2019
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Reported on student progress, behavior, and social skills to parents.
  • Administered tests and assessments to evaluate student progress and performance.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Collaborated with parents and guardians to increase support and provide best learning environment.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Enforced rules and instructions to maintain discipline.
  • Helped teacher prepare instructional material and displays.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Laminated teaching materials to increase durability under repeated use.
  • Graded and provided feedback on assignments.
  • Assisted with school field trips and special events by collecting permission slips and payments.

Doctors Secretary

Manhasset Medical Associates
05.2013 - 08.2016
  • Scheduled appointments and conducted follow-up calls to patients.
  • Entered data into system and updated patient contacts with information to keep records current.

  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Receptionist

Main Street Radiology
08.2006 - 02.2012
  • Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with patients, and updated patient records.
  • Answered phone promptly and directed incoming calls to correct departments.
  • Responded to inquiries from patients seeking information.
  • Resolved patients problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained confidentiality of information regarding patients and company.
  • Managing the responsibility of entering new patient information, updating information and preparing patients charts.
  • Collected co-payments, processed transactions and updated relevant records.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy patient.
  • Entering patients demographics into the computer system.
  • Accurately collecting information and personal details about patients.Arranging any necessary follow up appointments for patients with hospitals or with other healthcare professionals
  • Arranging prescriptions for patients.
  • Arranging any necessary appointments for patients in hospitals or any other healthcare professionals.

Education

Early Childhood Education

Queens College of The City University of New York
Flushing, NY

Skills

  • Social Support
  • Database Management
  • Customer Service
  • Calendar Management
  • Appointment Scheduling
  • Data Entry
  • Paperwork Processing
  • Problem Resolution

Languages

Spanish
Professional Working

Timeline

Paraprofessional

P.S 22
09.2016 - 06.2019

Doctors Secretary

Manhasset Medical Associates
05.2013 - 08.2016

Receptionist

Main Street Radiology
08.2006 - 02.2012

Early Childhood Education

Queens College of The City University of New York

Similar Profiles

CREATE PROFILE
Vanessa Medina