Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Medley

San Diego,CA

Summary

Proactive Esthetician with extensive experience in personalized skincare treatments, facial procedures, and waxing services. Proven success in client education, maintaining high sanitation standards, and fostering client relationships. Skilled in customer service, inventory management, and team collaboration, bringing a comprehensive approach to enhancing customer satisfaction and operational efficiency. Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events.

Overview

13
13
years of professional experience

Work History

Esthetician

Dick and Jane Waxing
08.2013 - Current
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion and chemical peels.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Recommended retail products for at-home use.
  • Advised clients on proper home-care regimens.
  • Stocked treatment rooms with proper supplies.
  • Performed full body waxing in both men and woman.
  • Perform brazilian waxes every 20 minutes.
  • Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.
  • Conducted thorough skin assessments to tailor treatments for optimal outcomes, ensuring client needs were met.
  • Answer phones, and used online appointment booking system to schedule clients.

Restaurant Server

Dinos Greek Restuarant
01.2024 - 06.2024
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Barista Manager

Starbucks
03.2012 - 11.2012
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
  • Maintained high standards of food safety by enforcing strict adherence to company policies and local health regulations.
  • Resolved customer concerns promptly and professionally, ensuring continued patronage and loyalty to the brand.
  • Managed vendor relationships to ensure timely delivery of supplies while minimizing costs through competitive pricing negotiations.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Handling all cash drawers, counting registers in the beginning and end of shifts.
  • Performed opening and closing duties for store.
  • In charge of daily bank deposits.

Education

High School Diploma -

San Diego City College
San Diego
05.2011

Skills

  • High-frequency machine use
  • Skincare product knowledge
  • Extractions and pore cleansing
  • Customized skincare plans
  • Waxing Specialist
  • Sanitization
  • Eyebrow shaping and tinting
  • Scheduling
  • CA licensed esthetician
  • Anti-aging treatments

Timeline

Restaurant Server

Dinos Greek Restuarant
01.2024 - 06.2024

Esthetician

Dick and Jane Waxing
08.2013 - Current

Barista Manager

Starbucks
03.2012 - 11.2012

High School Diploma -

San Diego City College

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Vanessa Medley