Professional Summary
Overview
Work History
Education
Skills
Timeline

Vanessa Mercado

Iglesia Un Encuentro Con Dios
Mamaroneck,NY
15
years of professional experience

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills. Dedicated team member with high attention to detail and strong organizational skills.

Work History

Office Manager

1 Year 1 Month
Blue Horizon Dental | 02.2025 - 03.2026
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Completed weekly payroll for 9 employees.
  • Managed daily front office operations, ensuring seamless patient check-in and check-out processes.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Processed insurance claims accurately, ensuring timely reimbursements.

Administrative Assistant

2 Years 5 Months
Roman Dental Arts | 01.2021 - 06.2023
  • Answer multi-line phone system, route calls, deliver messages to staff and greet patients
  • Execute record filing system to improve document organization and management.
  • Schedule office meetings and patient appointments for providers and staff members.
  • Open, sort and distribute office mail and record incoming shipments for office records.
  • Develop and update spreadsheets and graphs to track, analyze and report on daily, weekly, monthly and yearly performance.
  • Type documents such as memos, emails, letters and reports.

Administrative Assistant/Dental Assistant

5 Years 2 Months
Bergen Dental Care | 11.2015 - 01.2021
  • Monitored providers work calendar and scheduled appointments and meetings.
  • Handled correspondence and tracked records to foster office efficiency.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Performed general chair-side duties for general dentistry.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.

Assistant Treasurer/Secretary

14 Years 7 Months
Iglesia Un Encuentro Con Dios | 01.2012 - Current
  • Assistant church Treasurer (non-profit)
  • Reconciling monies submitted for tithes and other specific donations, making sure all amounts are accounted for and properly recorded for each individual donation
  • Keep records for individual which might be used to produce receipts necessary for income tax purposes
  • Drafted treasury reports to support management decision-making needs.
  • Oversight of the counting process
  • Submit an inventory of all reconciliations to church treasurer and administrator
  • Assisted in the preparation of meeting agendas and minutes, ensuring accurate record-keeping.
  • Ensured timely completion of projects by effectively prioritizing tasks and coordinating resources.
  • Drafted professional memos, letters, and marketing copy to support objectives and growth.

Education

Associate of Science - Business Administration

Bergen Community College | Paramus, NJ

Skills

MS Office
Excel
Powerpoint
Flexible and Adaptable
Self-Motivated
Multitasking Abilities
Organization and Time Management
Attention to Detail
Planning and Coordination
Fluent in Spanish and English

Timeline

Office Manager

Blue Horizon Dental
02.2025 - 03.2026Read More

Administrative Assistant

Roman Dental Arts
01.2021 - 06.2023Read More

Administrative Assistant/Dental Assistant

Bergen Dental Care
11.2015 - 01.2021Read More

Assistant Treasurer/Secretary

Iglesia Un Encuentro Con Dios
01.2012 - CurrentRead More

Bergen Community College

Associate of Science from Business Administration
Read More
Vanessa Mercado