Conscientious well-organized administrative professional bringing excellent multitasking abilities to the front office demonstrated with over 10 years of experience. Focused and detail-oriented with strong knowledge of accounting best practices for reconciliation and reporting. Adept at effectively prioritizing projects and leading staff initiatives to optimize performance.
Hi, I’m
Gloria Gonzalez
11760 Grand Belvedere Way Fort Myers,FL
Summary
Overview
24
years of professional experience
Work History
Pro Staff Physical Therapy Rockaway, NJ
Front Office Manager
09.2018 - Current
Job overview
- Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
- Posted charges, payments, and adjustments.
Sports Care Of AmericaWest New York, NJ
Office Manager
07.2010 - 09.2018
Job overview
- Recorded and filed patient data and medical records.
- Remained up-to-date with all insurance requirements, including details of patient financial responsibilities, fee-for-service and managed care plans.
- Posted charges, payments and adjustments
- Communicated with medical transcriptionists regarding patient medical records
- Confirmed patient information, collected co pays and verified insurance.
Med-Care Of East RutherfordEast Rutherford , NJ
Office Manager
07.1999 - 06.2010
Job overview
- Direct day-to-day administrative and operational functions for medical facility, providing guidance and leadership to 6 employees across 2 departments.
- Evaluated employees' strengths and assigned tasks based upon experience and training. Recruited, hired and coached employees to offer high-quality, cost-effective care to all patients.
- Recorded and filed patient data and medical records.
- Scheduled patient appointments and radiology exams.
- Posted charges, payments, and adjustments.
Education
William L Dickinson High SchoolJersey City, NJ
High School Diploma
06.1987
University Overview
Skills
- Insurance Eligibility Verification
- Health Insurance Processing
- Type 50 WPM
- Fluent in Spanish
- Dedicated team player
- Strong at Multitasking
- Proficient in Microsoft Office
- Documentation and Data Entry
- Team Leadership
- Invoicing and Billing
- Workflow planning
- Staff Management/Scheduling
- Oral and writing communication
Timeline
Front Office Manager
Pro Staff Physical Therapy
09.2018 - Current
Office Manager
Sports Care Of America
07.2010 - 09.2018
Office Manager
Med-Care Of East Rutherford
07.1999 - 06.2010
William L Dickinson High School
High School Diploma
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