Vanessa Mobley Knox

• Build solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Document data and complete accurate updates.
• Interview individuals and families to assess needs and provide informational resources.
• Collaborate with community program leaders and advocates to make resources accessible to those in need.
• Plan, promote and manage parent workshops on assisting children in attaining academic success.
• Demonstrate respect, friendliness and willingness to help wherever needed.
• Work flexible hours; evening and weekends
• Maintain energy and enthusiasm in fast-paced environment.
• Use critical thinking to break down problems, evaluate solutions and make decisions.

* Communicated and collaborate with District-level compliance clerk

• Completed and filed timely submission of all Limited English Proficiency Education (LEP Ed) documents
• Follow processes in accordance with the LPAC manual for identification, placement, and review of all LEP Ed students, within PEIMS and District timelines
• Collaborated with PEIMS Clerk to assure accurate coding of SCE/LEP Ed students
• Assisted in scheduling and preparation of testing and LPAC meetings for LEP Ed/SCE students
• Serve as a liaison between the school and parents of LEP students
• Attend mandatory staff development activities, as needed, to perform job functions and improve performance
• Host and conduct meetings and presentations for parents of LEP student
• Printed and verified PEIMS LEP coding with administration, as required, Agencies, Schools and Organizations
• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.

• Responsible for processing Individual Taxpayer Identification Numbers (ITIN)
• Using federal tax laws and regulations to assign, suspend or deny applications
• Responsible for reviewing tax returns for accuracy and completeness
• Accurately review and code tax returns for computer processing
• Promptly resolve errors and correspond with taxpayers to obtain missing information
• Recommended financial solutions in relation to tax implications.
• Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
• Communicated with taxpayers in writing and by telephone.
• Communicated complex tax issues and terminology with others by explaining in easily-understood terms.
• Researched tax issues and stayed current on all federal and state tax laws.
• Maintained database of federal and state tax laws and regulations to promote uniform policy and procedural compliance.