Versatile Operations Specialist with advanced problem-solving and time management skills. Highly familiar partnering with internal and external stakeholders to ensure work is completed timely based on approved service level agreements. Knowledgeable of the IFP enrollment process. Practiced at working with inventory dashboards, excel files, and ensuring desk level procedures are accurate. A quick learner, easily adaptable to change with excellent interpersonal skills. Confident and decisive with communicating goals and vision to succeed. Organized professional comfortable working independently or as part of a team. Motivated to learn, grow and contribute to Blue Shield's mission and values.