Adept Service Technician with a proven track record at Premier Truck Rental, showcasing exceptional skills in installation and repair alongside a keen attention to detail. Excelled in enhancing operational efficiency and customer satisfaction, demonstrating flexibility and reliability. Achieved significant improvements in maintenance standards through preventive maintenance and customer service excellence.
● Responsibilities include the following prepared checklist to ensure all critical parts are examined and fixed
● Changed and inspected tires for damages and tread depth
● skills, including oil changes, checking fluids, battery maintenance and replacing filters, lights and wipers.
● Installed and replaced accessories such as side mirrors, cup holders, indicator stalk, ac vents, and seats.
● Performed differential service and hub rotor replacement on all box trucks
● Maintain cleanliness and efficiency of bay
● Pick Ambassador -
○ Help train entry level associates on how to accurately and efficiently pick customer orders.
○ Collected and recorded new associates' progress to see their improvements as well as provide feedback
● Problem solve -
○ Audit errors of packages that have been damaged or rejected by customers.
○ Ensure packages and bags for said packages were in the correct location for shipping.
○ Repack any goods that have had damaged boxes or no boxes at
○ Communicate with the packing department in order to get priority items out to the customer or another amazon
● Performing duties such as: balance and maintain a cash vault daily
● Verify the identification of individual tills that are being distributed
● Replenish vault with tills to be used the next day.
● Ensure deposits are documented accurately before being sent to the bank.
● Perform on-site cash audit.
● Start and process daily revenue and accurately input data entry.
● Greet and service guests as they enter the establishment.
● Ensure inventory is restocked, full, and ready for next day use.
● Resolved complaints promptly and professionally.
● Followed procedures for safe food preparation.
● Maintained standards of customer service during high-volume, fast paced situations.
Crane Institute of America- Mobile Crane Inspector