Vanessa Morgan
Hampton,VA
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
H & M
Hampton, Virginia
10.2022 - 08.2023
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
Customer Service Cashier
Paradise Ocean Club
Hampton, Virginia
05.2021 - 09.2022
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Greeted customers and responded to informational requests.
- Collected credit card and cash payments to complete transactions for customers.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Operated cash register to record sales transactions, accepted payment, and gave correct change.
- Kept accurate records of all orders placed throughout the day.
Box Office Associate/Concessions Worker
AMC Theatres
Hampton, Virginia
10.2021 - 04.2022
- Greeted customers and provided information regarding ticketing services.
- Assisted in resolving customer inquiries and complaints in a timely manner.
- Processed cash and credit card payments for tickets purchased.
- Verified validity of tickets prior to admission into events or venues.
- Stocked concession stands with supplies and food items.
- Assisted customers in selecting items, taking orders, and providing recommendations.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Operated cash registers to process payments from customers.
- Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
Education
High School Diploma -
Hampton High School
Hampton, VA06-2023
Some College (No Degree) - Psychology
Virginia Commonwealth University
Richmond, VATimeline
Retail Sales Associate
H & M
10.2022 - 08.2023
Box Office Associate/Concessions Worker
AMC Theatres
10.2021 - 04.2022
Customer Service Cashier
Paradise Ocean Club
05.2021 - 09.2022
High School Diploma -
Hampton High School
Some College (No Degree) - Psychology
Virginia Commonwealth University