Overview
Work History
Education
Timeline
Generic

Vanessa Morgan

Hampton,VA

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

H & M
Hampton, Virginia
10.2022 - 08.2023
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Processed returned merchandise according to company policies.
  • Completed transactions in an efficient manner while providing excellent customer service.

Customer Service Cashier

Paradise Ocean Club
Hampton, Virginia
05.2021 - 09.2022
  • Greeted customers and provided friendly customer service.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Greeted customers and responded to informational requests.
  • Collected credit card and cash payments to complete transactions for customers.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Operated cash register to record sales transactions, accepted payment, and gave correct change.
  • Kept accurate records of all orders placed throughout the day.

Box Office Associate/Concessions Worker

AMC Theatres
Hampton, Virginia
10.2021 - 04.2022
  • Greeted customers and provided information regarding ticketing services.
  • Assisted in resolving customer inquiries and complaints in a timely manner.
  • Processed cash and credit card payments for tickets purchased.
  • Verified validity of tickets prior to admission into events or venues.
  • Stocked concession stands with supplies and food items.
  • Assisted customers in selecting items, taking orders, and providing recommendations.
  • Cleaned concession area including counters, floors, equipment, and utensils.
  • Provided customer service by greeting patrons, answering questions, and resolving complaints.
  • Operated cash registers to process payments from customers.
  • Maintained a clean working environment by sweeping floors and emptying trash cans regularly.

Education

High School Diploma -

Hampton High School
Hampton, VA
06-2023

Some College (No Degree) - Psychology

Virginia Commonwealth University
Richmond, VA

Timeline

Retail Sales Associate

H & M
10.2022 - 08.2023

Box Office Associate/Concessions Worker

AMC Theatres
10.2021 - 04.2022

Customer Service Cashier

Paradise Ocean Club
05.2021 - 09.2022

High School Diploma -

Hampton High School

Some College (No Degree) - Psychology

Virginia Commonwealth University

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Vanessa Morgan