Vanessa Mortilla
Doha
Overview
8
8
years of professional experience
Work History
Senior Barista
Starbucks Coffee
2023.10 - Current
- As a senior barista, my duties included crafting and serving specialty coffee beverages, training and supervising staff, managing inventory and supplies, ensuring cleanliness and sanitation, and providing excellent customer service.
Store-in-charge
Caribou Coffee Qatar
2019.10 - 2022.12
- My duties involved overseeing all aspects of store operations, including inventory management, stock replenishment, and vendor coordination
- I was responsible for organizing displays, handling customer inquiries and complaints, ensuring compliance with company policies, and maximizing sales and profitability.
Sales Associate
Splash UAE
2018.08 - 2019.06
- My duties included assisting customers in finding and selecting merchandise, providing product information, processing transactions, and handling returns or exchanges
- I also maintained the store's visual appearance, restocked shelves, monitored inventory levels, and actively pursued sales opportunities to meet or exceed targets.
Production Operator
Mitsuba Automotive Company Philippines
2018.04 - 2018.08
Production Operator
Kinpo Electronics Inc. Philippines
2017.01 - 2018.02
Production Crew
CDO Foodsphere Inc. Philippines
2016.03 - 2017.01
Education
High School Diploma -
Saint Blaise Community Academy
01.2013
Skills
- Management Skills
- Customer Service
- Excellent Communication
- Team Management
- Coffee Preparation
- Expresso Knowledge
- Time Management
- Microsoft proficient
Personal Information
Title: Senior Barista
REFERENCES
Gaffoordeen Mohammed Nawmy
Manager
+974 5509 8243
Emard Del Mendo
Supervisor
+974 7717 5628
Training
- Coffee Making
- Espresso Machine Operation
- Latte Art
- Coffee Cupping
- Hygiene and Food Safety
- Customer Service
- Brewing Methods
Timeline
Senior Barista
Starbucks Coffee
2023.10 - Current
Store-in-charge
Caribou Coffee Qatar
2019.10 - 2022.12
Sales Associate
Splash UAE
2018.08 - 2019.06
Production Operator
Mitsuba Automotive Company Philippines
2018.04 - 2018.08
Production Operator
Kinpo Electronics Inc. Philippines
2017.01 - 2018.02
Production Crew
CDO Foodsphere Inc. Philippines
2016.03 - 2017.01
High School Diploma -
Saint Blaise Community Academy