Vanessa Mortilla
Doha
Overview
8
8
years of professional experience
Work History
Senior Barista
Starbucks Coffee
Qatar
10.2023 - Current
- As a senior barista, my duties included crafting and serving specialty coffee beverages, training and supervising staff, managing inventory and supplies, ensuring cleanliness and sanitation, and providing excellent customer service.
Store-in-charge
Caribou Coffee Qatar
Qatar
10.2019 - 12.2022
- My duties involved overseeing all aspects of store operations, including inventory management, stock replenishment, and vendor coordination
- I was responsible for organizing displays, handling customer inquiries and complaints, ensuring compliance with company policies, and maximizing sales and profitability.
Sales Associate
Splash UAE
UAE
08.2018 - 06.2019
- My duties included assisting customers in finding and selecting merchandise, providing product information, processing transactions, and handling returns or exchanges
- I also maintained the store's visual appearance, restocked shelves, monitored inventory levels, and actively pursued sales opportunities to meet or exceed targets.
Production Operator
Mitsuba Automotive Company Philippines
Philippines
04.2018 - 08.2018
Production Operator
Kinpo Electronics Inc. Philippines
Philippines
01.2017 - 02.2018
Production Crew
CDO Foodsphere Inc. Philippines
Philippines
03.2016 - 01.2017
Education
High School Diploma -
Saint Blaise Community Academy
01.2013
Skills
- Management Skills
- Customer Service
- Excellent Communication
- Team Management
- Coffee Preparation
- Expresso Knowledge
- Time Management
- Microsoft proficient
Personal Information
Title: Senior Barista
REFERENCES
Gaffoordeen Mohammed Nawmy
Manager
+974 5509 8243
Emard Del Mendo
Supervisor
+974 7717 5628
Training
- Coffee Making
- Espresso Machine Operation
- Latte Art
- Coffee Cupping
- Hygiene and Food Safety
- Customer Service
- Brewing Methods
Timeline
Senior Barista
Starbucks Coffee
10.2023 - Current
Store-in-charge
Caribou Coffee Qatar
10.2019 - 12.2022
Sales Associate
Splash UAE
08.2018 - 06.2019
Production Operator
Mitsuba Automotive Company Philippines
04.2018 - 08.2018
Production Operator
Kinpo Electronics Inc. Philippines
01.2017 - 02.2018
Production Crew
CDO Foodsphere Inc. Philippines
03.2016 - 01.2017
High School Diploma -
Saint Blaise Community Academy