Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
Hi, I’m

Vanessa Mosier

Marshall,TX
Vanessa Mosier

Summary

Experienced fuel management professional with a strong background in troubleshooting Gilbarco Equipment and POS systems. Demonstrated expertise in financial reporting, scheduling, employee onboarding, recruiting, and training. Committed to providing exceptional customer service and maintaining operational efficiency while adhering to strict safety standards. Known for effective problem-solving abilities and a reputation as a reliable team player. Emphasizes collaboration and adaptability to meet changing needs.

Overview

11
years of professional experience

Work History

Chemoil Corporation

Gravity Fuel Technician
09.2021 - 09.2023

Job overview

  • Installation and maintenance of fuel systems
  • Maintaining customer relationships
  • Setting rig up and tearing rig down
  • Obtaining pin drops or coordinates to locate jobs
  • Communication with dispatch, management, and drivers
  • Set up gravity unit
  • Run fuel lines from gravity to frac pumps
  • Clean, test, and set fuel valves in each pump tank
  • Guide drivers to gravity for fuel loads
  • Maintain and report fuel levels
  • Order fuel when necessary
  • Maintenance of equipment
  • Rebuild valves and replace quick connections or hoses as necessary
  • Promoted a culture of continuous improvement by actively participating in team meetings and offering constructive feedback on processes, procedures, and overall job performance.
  • Repaired or replaced damaged seat covers on fleet vehicles.
  • Performed essential duties regularly requiring lifting [Number] pounds and working with [Tools] and [Tools].
  • Streamlined inventory management, maintaining accurate records of fuel levels and usage patterns.

CEFCO Convenience Stores

Store Manager
03.2018 - 08.2021

Job overview

  • In charge of day-to-day operations
  • Recruiting, hiring, interviewing, background checks, termination, and disciplinary actions
  • Scheduling
  • Merchandise and cash audits
  • Financial and inventory reports
  • Customer relations
  • Troubleshooting equipment repairs for POS systems, Veeder Root and Gilbarco Fuel Systems, drink dispensers, and food deli boxes
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Horn Holdings LLC -Outpost Travel Center

General Manager
12.2015 - 03.2018

Job overview

  • C-store
  • Cash and inventory audits
  • Deposits
  • End-of-day, weekly, and monthly financial and inventory reports
  • Scheduling
  • Recruiting and employee onboarding
  • Licensing
  • Inventory control for parts
  • Customer relations
  • Maintaining equipment and troubleshooting issues (Gilbarco and POS)
  • Casino maintenance, repair, and monitoring
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Horn Holdings LLC -Relay Station

Assistant Manager
11.2012 - 12.2015

Job overview

  • Cash handling, card processing, and fleet transactions
  • End-of-day financial reports
  • Building and maintaining relationships with our customers
  • Training, schedules, and merchandise orders
  • Inventory control and cash auditing
  • Surveillance systems maintenance
  • Maintain cash levels and perform audits for ATM
  • Maintain fuel levels and order according by using Gilbarco Veeder Root
  • Troubleshooting any issues with POS and Gilbarco systems
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Obion County Central
Troy, TN

GED
12-2001

University Overview

cosmetology

V.I.C.A. member

Skills

  • Valve Operation
  • Fuel System Knowledge
  • Piping installation
  • Lockout and tagout procedures
  • Pressure testing
  • Fire suppression
  • Filtration systems
  • Vehicle Inspection
  • Waste disposal
  • Hazardous Material Handling
  • Grounding procedures
  • Fuel Dispensing
  • Fuel Quality Testing
  • Spill containment
  • Fuel Transfer
  • Storage Tank Management
  • Leak detection
  • Pump operation
  • Safety Procedures
  • Environmental Compliance
  • Fuel management
  • Pump operations
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Punctuality
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Ground traffic control
  • Organizational Skills
  • Creative Thinking
  • Effective Communication
  • Decision-Making
  • Heavy Lifting
  • Relationship Building
  • Task Prioritization
  • Oral communication
  • Analytical Thinking
  • Goal Setting
  • Professionalism
  • Operational procedures
  • Documentation And Reporting
  • Inventory Control
  • Safety Equipment Inspection
  • Continuous Improvement
  • Adaptability
  • Written Communication
  • Troubleshooting
  • Equipment Inspection
  • Problem-solving aptitude

References

References
Available upon request

Interests

  • Drawing and Painting
  • Photography
  • Growing herbs, vegetables, or fruits in home gardens
  • Crafting and DIY Projects
  • Music

Timeline

Gravity Fuel Technician
Chemoil Corporation
09.2021 - 09.2023
Store Manager
CEFCO Convenience Stores
03.2018 - 08.2021
General Manager
Horn Holdings LLC -Outpost Travel Center
12.2015 - 03.2018
Assistant Manager
Horn Holdings LLC -Relay Station
11.2012 - 12.2015
Obion County Central
GED
Vanessa Mosier