Summary
Overview
Work History
Education
Skills
Additional Comments
Leadership And Accomplishments
Timeline
Generic

Vanessa Mpengo

Summary

I want to be to specific. I am trying to lend a management role either in HR or different areas.

Strategic Senior Talent Acquisition Coordinator with 7+ years of experience in human resources management, specializing in the healthcare sector. Proven track record in overseeing talent acquisition processes, optimizing recruitment strategies, and enhancing operational efficiency at Children’s National Hospital and Community Concepts. Skilled in project management, strategic planning, and fostering strong employer-employee relationships. Proficient in HR software and systems to drive growth in high-stakes, $10M revenue environments. Thrives in fast-paced settings and poised to leverage leadership skills for organizational success.

Overview

9
9
years of professional experience

Work History

Sr Talent Acquisition Coordinator

Children’s National Hospital
07.2016 - Current
  • Led onboarding process for 200+ new hires, overseeing paperwork, background checks, health clearances, and 1-9 facilitation to ensure seamless completion
  • Managed day-to-day Talent Acquisition transactions, supporting 3-4 Recruiters in executing TA processes efficiently and contributing to smooth operations
  • Conducted quality checks on requisitions, new hire processing, background checks, and orientation to maintain high standards of quality and compliance
  • Provided administrative support to Talent Acquisition Recruiters and Director, handling tasks efficiently to ensure smooth departmental functioning
  • Generated reports, prepared updates for stakeholders, and facilitated informed decision-making through effective reporting
  • Utilized Taleo Applicant Tracking System for administrative recruiting functions, candidate tracking, and data retrieval to enhance efficiency and accuracy
  • Interfaced with candidates, recruiters, and hiring managers to facilitate communication and collaboration throughout the hiring process
  • Created documentation for essential processes, ensuring accurate and organized records for compliance
  • Managed invoicing processes for the Talent Acquisition department, submitting and approving all TA-related invoices to maintain financial accountability and transparency.

Supervisor

Community Concepts
03.2015 - 09.2016
  • Led a team of 20-30 employees to optimize daily operations at a skilled nursing facility serving 18 individuals with disabilities while managing operations across three houses for adults with intellectual and developmental disabilities
  • Identified operational inefficiencies and implemented solutions for improved workflow by rigorously implementing successful streamlined processes and procedures to enhance efficiency
  • Improved operational effectiveness and team productivity by developing executed strategic plans to address operational challenges and enhance problem-solving capabilities
  • Conducted analysis of issues impacting daily operations and quality of care and formulated strategic plans to address challenges and improve operational effectiveness for key organizational growth and development
  • Instituted action plans to resolve issues and enhance problem-solving sourcing strategies to optimize cost, quality, and service levels to reduce business risks, and increase company profitability
  • Collaborated with cross-functional teams to drive cost-saving and process improvement initiatives to strengthen relationship with departments and drive successful process improvement initiatives
  • Oversaw quarterly quality assurance efforts to ensure compliance with organizational standards by maintaining a constant focus on upholding high-quality care standards in the organization
  • Conducted quarterly quality assurance assessments to monitor compliance measures to maintain and improve quality standards
  • Ensured ongoing compliance with organization programs and high-quality care delivery to drive regulatory adherence to state/government laws and regulations
  • Designed and implemented company policy manuals to align staff with Medicaid billing processes and identified the need to improve staff understanding and adherence to procedures to reduce stakeholder confusion.

Executive Assistant

Jatukik Providence Foundation
  • Demonstrated proactive leadership by efficiently managing calendars, schedules, and correspondence for the Executive Director, anticipating needs and ensuring smooth operations
  • Collaborated closely with the Executive Director to address operational challenges, develop performance monitoring systems, and enhance service quality.

Education

MS HEALTHCARE MANAGEMENT -

AMERICAN UNIVERSITY
05.2022

BS BUSINESS ADMINISTRATION -

STRAFORD UNIVERSITY
06.2017

Skills

  • Operations Management
  • Relationship Building
  • Project Management
  • Human Resources
  • Policy Development
  • Process Optimization
  • Strategic Planning
  • Employee Training and Development
  • Microsoft Office
  • SAP
  • Kronos
  • PeopleSoft
  • OnBase
  • Taleo
  • Power BI
  • Workday
  • Accounts Payable
  • Equifax
  • Presentation Skills
  • Procurement
  • Consulting
  • Customer Service
  • Compliance
  • Human Resources Management
  • Talent Acquisition Strategy
  • Project Management Coordination
  • Strategic Planning Execution
  • Employee Onboarding Training
  • Process Optimization Efficiency
  • Policy Development Implementation
  • Advanced Microsoft Office Skills
  • ERP Systems Management (SAP)
  • Workforce Management Software (Kronos, PeopleSoft)
  • Data Analysis Reporting (Power BI)
  • Human Capital Management (Workday)
  • Training Development and Implementation
  • Quick Learner
  • Team Building
  • Quality Management
  • Process Improvement

Additional Comments

I shared my draft with 2 other team members and they both think the resume is not strong enough, and I agree. I am trying to land a management role. I understand you are condensing, which is good, but please make it stand out. I am re-attaching the job descriptions. They also mentioned you didn’t highlight some of the previous job descriptions. They say it can be all tied into HR if you look closer. I would also like to work for Deloitte or another company in the consulting aspect. Can you kindly take another look at my draft resume and see how you can incorporate? They agree about not adding all the job positions in the resume, but we feel that you can also add those job descriptions as part of my tasks because it.

Leadership And Accomplishments

  • Led a team of associates to successfully launch and support key programs at one of the top six non-profit pediatric hospitals in the United States, serving over 450,000 annual visitors. Provided programmatic services that enhanced training programs and offered general office administration support to the Division. Managed administrative tasks including financial transactions, HR functions, software tracking, and logistical coordination with various hospital systems. Oversaw daily operational issues of assigned departments, provided administrative support to the Director, and coordinated and monitored payroll, schedules, and non-clinical systems for efficient operations.
  • Directed a team of 30+ employees to oversee daily operations at a nursing facility catering to an adult population of individuals with intellectual and developmental disabilities across three separate houses. Managed a monthly budget of $5,000, strategically allocating resources to various programs for optimal effectiveness and impact.
  • Provided crucial administrative support to a 501(c)(3) non-profit organization dedicated to combating poverty in the Democratic Republic of Congo, ensuring office organization and operational efficiency. Aided in driving relief and sustainable development through community-based projects in health care, education, and environmental conservation.

Timeline

Sr Talent Acquisition Coordinator

Children’s National Hospital
07.2016 - Current

Supervisor

Community Concepts
03.2015 - 09.2016

Executive Assistant

Jatukik Providence Foundation

MS HEALTHCARE MANAGEMENT -

AMERICAN UNIVERSITY

BS BUSINESS ADMINISTRATION -

STRAFORD UNIVERSITY
Vanessa Mpengo