Vanessa Muehlhausen

• Lea day-to-day operations for a full-service waste management company, overseeing waste collection, recycling, disposal, and sustainability initiatives.
• Develop and implement strategic goals to drive business growth, enhance efficiency, and improve service delivery to clients.
• Manage the company's financial health, including budgeting, forecasting, and reporting, with accountability for P&L.
• Ensure compliance with local, state, and federal environmental regulations, promoting eco-friendly solutions across all operations.
• Foster and maintain strong relationships with key clients, vendors, and regulatory bodies to ensure customer satisfaction and loyalty.
• Spearhead the implementation of technology-driven solutions to improve operational efficiency, reduce costs, and optimize waste management processes.
• Build and mentor a high-performing team, with a focus on staff development and retention.
• Drive continuous improvement in safety protocols, ensuring all operational standards meet or exceed industry requirements.
• Negotiate high-value contracts with clients, securing profitable partnerships for the company.
• Establish and implement business procedures and process improvements.
• Mentor junior staff members to achieve a more cohesive team and enhanced overall performance.
• Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
• Ensure regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Generate revenues yearly and effectively capitalized on industry growth.
• Expand product offerings by researching market trends and identifying potential growth opportunities.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Raise property accuracy and accountability by creating new automated tracking method.

• Identified viable leads, managed prospects, and secured all lines of temporary business offered within the market to exceed monthly established targeted profitable growth goals.
• Develop new strategies for the different markets and city regulations.
• Maintained Salesforce processes
• Assists in preparation of proposals and other sales-related written follow-up.
• Established strategic alliances with industry influencers who regularly recommended our services to their network of contacts, driving significant new business growth.
• Increased customer satisfaction by developing and implementing tailored solutions for clients'' unique business needs.
• Secured high-value partnerships with complementary businesses that expanded the company''s reach into new markets.
• Championed the adoption of agile methodologies within the team, improving project delivery times and increasing adaptability to changing market requirements.
• Streamlined processes by identifying inefficiencies and implementing targeted improvements to increase productivity.
• Introduced a consultative selling approach that positioned our solutions as essential components of clients'' overall business strategies, resulting in increased deal size and long-term client retention.
• Evaluated solution effectiveness through regular client check-ins, making necessary adjustments to ensure optimal results.
• Collaborated with cross-functional teams to develop innovative solutions that addressed client pain points and increased revenue growth.
• Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
• Responded to specific customer requests, including RFP responses and industry-specific solutions.
• Cultivated and maintained strong relationships with customers to ensure a positive customer experience.

• Maintained a very active outside call schedule that included finding and developing prospects into new customers, as well as maintaining relationships and generating sales with current customers. This was achieved through utilizing a consultative sales approach, developing premium-level accounts and ensuring strong customer satisfaction and retention.
• Coordinated and scheduled large construction & industrial projects.
• Ensured proper tools, safety equipment and a mixed pool of employees' availability are available to the clients.
• Promoted staffing solutions and HR tools to decision makers of all levels, like General Managers, CEO's, Developers, President, etc
• Worked cooperatively with branch and operations staff to effectively service the customer base. This includes active and positive communication to alert branch staff to customer needs, enabling them to plan recruitment activities and understand the exact needs of the customer.
• Planned, developed, and implemented monthly, quarterly, and annual strategies
• Accomplishing goals by utilizing experience and judgment
• Utilized the CSP sales process as trained by the company, respond positively to the coaching of Sales Management
• Attended Association events and trades shows; organize presentations, etc
• Achieved regional sales targets by developing strategic plans and executing effective account management practices.
• Developed robust sales pipelines by networking at industry events, actively pursuing leads, and nurturing professional connections.
• Mentored junior account managers on best practices in relationship-building, negotiation techniques, and closing deals.
• Communicated by phone, email and traveled for face to face contact for 80 accounts.
• Managed a diverse portfolio of accounts across various industries ensuring that each received personalized attention and support.

P & L, Budgeting and overall operational activities

• Responsible for new accounts generation and account development in the DFW area
• Responsible for ensuring workers' safety, implementing safety prevention campaigns, and maintaining safety equipment.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
• Achieved consistent revenue growth with focused sales approaches targeting untapped demographic segments.
• Streamlined operational processes for efficiency, resulting in significant cost savings without sacrificing quality.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Managed accounts to retain existing relationships and grow share of business.
• Developed compelling presentation decks to gain approval for ideas and communicate results.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.