Vanessa Munoz

• Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
• Answered patient and family questions to educate on optimal treatment procedures.
• Collected and documented vital signs to track current patient conditions.

Supervisor of 60 bed facility including CMA/CNAS

Receiving/Reviewing Doctors orders

• Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.