Vanessa Muñoz
Lauderhill
Summary
Dynamic professional with extensive experience in quality control and inspection reporting at Sutton Inspections. Proven ability to mentor teams and enhance safety compliance, resulting in a significant reduction in defects. Exceptional communication and organizational skills drive effective collaboration and continuous improvement in high-pressure environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inspector
Sutton Inspections
03.2024 - 08.2025
- Conducted thorough inspections to ensure compliance with safety regulations and industry standards.
- Evaluated inspection reports for accuracy and completeness, providing feedback for continuous improvement.
- Collaborated with team members to identify and resolve potential safety hazards during inspections.
- Maintained detailed documentation of inspection findings, facilitating effective communication with stakeholders.
- Mentored junior inspectors, fostering professional development and adherence to regulatory standards.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Reduced the frequency of defects by closely monitoring production processes and identifying areas for improvement.
Front Seat Receptionist
Dr Carry Greenspan
12.2020 - 10.2023
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Answered multi-line phone system, addressing inquiries and directing calls to appropriate staff.
- Maintained accurate patient records, facilitating smooth information flow within office systems.
- Assisted in coordinating office activities, enhancing overall patient experience and satisfaction.
Front Desk Manager
Toyota of North Miami
04.2015 - 12.2018
- Greeted and assisted clients, ensuring a welcoming atmosphere.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments and maintained calendar for office staff, optimizing time management.
- Processed incoming mail and packages, distributing them to relevant personnel promptly.
- Maintained clean and organized reception area, contributing to positive first impressions.
- Assisted in managing office supplies inventory, ensuring availability of essential materials.
- Supported administrative tasks as needed, fostering a collaborative team environment.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Front Desk Receptionist
Woman’s Care of Davie
02.2018 - 11.2020
- Greeted and assisted clients, ensuring a welcoming atmosphere.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments and maintained calendar for office staff, optimizing time management.
- Processed incoming mail and packages, distributing them to relevant personnel promptly.
- Maintained clean and organized reception area, contributing to positive first impressions.
- Assisted in managing office supplies inventory, ensuring availability of essential materials.
- Supported administrative tasks as needed, fostering a collaborative team environment.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Education
High School Diploma -
North Miami Beach High School
North Miami Beach, FLSkills
- Quality control
- Visual inspections
- Inspection reporting
- Training and mentoring
- Clean driving record
- Safety awareness
- Ethics and integrity
- Strategic planning
- Report writing
- Inspection protocols
- Training coordination
- Field inspections
- Teamwork and collaboration
- Customer service
- Excellent communication
- Word processing
- Organizational skills
- Insurance verification
- Key holder
- Surgery coordinator
Certification
Lost control risk specialist
Languages
English
Native or Bilingual
Timeline
Inspector
Sutton Inspections
03.2024 - 08.2025
Front Seat Receptionist
Dr Carry Greenspan
12.2020 - 10.2023
Front Desk Receptionist
Woman’s Care of Davie
02.2018 - 11.2020
Front Desk Manager
Toyota of North Miami
04.2015 - 12.2018
High School Diploma -
North Miami Beach High School